Read what people are saying
about Precision Garage Door
Precision Garage Door of Brevard County, Indian River County & St Lucie Countyhas received 91 reviews, averaging 4.03 Stars:
Melbourne, FL
Melbourne, FL
The rating would have been 5 stars, but I never got the receipt I was told would be emailed to me. The tech did a great job - told me what he thought was wrong, and what he would do to fix the trouble. He went straight to work and got everything working perfectly in a short time. I'm a returning customer, and will always be one. You have good workers, and a great company. Don Whitman 2255 Woodlawn Circle Melbourne
- Don Whitman
Port St Lucie, FL
Richard Lowe was knowledgable professional and explained what went wrong and how to fix it!! I was glad to have him help me. I've had your repairmen here replacing my door springs and adjust them in the past, sure I'll call ur people back!!
- Wally Walentiny
Product:
Palm Bay, FL
Bryon was nice and explained everything he did
- Marilyn Thompson
Melbourne, FL
Our only car was stuck in the garage due to a broken spring. This was at 6:30 in the evening. I Called Precision and they scheduled for a service call that night between 8 and 10. Service man came about 8:30. I was very glad to see him if only he could open the door for us. But he reassured me saying he could fix the door that night. He had it repaired in about an hour and a half with two new springs and other stuff. Fantastic service!! Thanks so much!!
- Robert Parker
Titusville, FL
Bryan H. is a very cheerful and knowledgeable technician. He was prompt and thorough in “tune up” of my garage door.
- John Smith
Cocoa, FL
Guys were honest about not knowing how to install a new door on a new ICF construction home. They suggested to contact another company.
- Ron Howe
Melbourne, FL
Brian was prompt, knowledgable and expert. Would have been perfect if you offered a veterans discount as I do in my business.
- George Faller
Vero Beach, FL
I was satisfied with the service I called in the morning and they had a person from your company come out that night to fix my garage door. I was happy with the quick service. If I have any more issues, I will definitely use your company. Again thank you again.
- Hilda Latoni
Titusville, FL
I don;'t understand the reason for a 20.00 surcharge if bill is more than 100.00?
- John Wittersheim
Melbourne, FL
Very efficient. Quick to make an appointment and have someone come. Same-day service and the technician was very nice.
- Daniela Selch
Cocoa Beach, FL
Great service on the installation. Only wish that the technician would have been able to program my car to open/close the door.!
- Antonio Cueto
Product:
Melbourne, FL
Travis came in did the within 45min-1hour, door is working fine hopefully it will last.
- Eddie Orellane
Product:
Palm Bay, FL
Service call was friendly, professional and fast. Tech made quick assessment of what was needed and took care of the problem to get our garage door operational again.
- Wayne Springer
Cocoa, FL
Nice, friendly and was interested in doing a good job, Thanks to Lonny
- Will Bailey
Melbourne, FL
Brian arrived early (after calling to confirm it was ok). The objective of his service was to replace the door rollers and to replace the rope that disengages the door from the opener. The original rope (door only 6 yrs old) was about as strong as dental floss and broke up in the travel device on first use a couple years ago. Brian's replacement of the door rollers was highly satisfactory. The door is much quieter. He however, had no solution on how to replace the rope. He was reluctant to remove the five screws visible from the bottom of where the rope appears to be fastened and see what could be done. He told me the cost for that effort would be $60 per hr. and he was not familiar with that device. The only future solution offered was to replace the entire motor at a cost of more than $600 for a $1 rope. For this reason, I cannot give 5 stars.
- Gary Jones
Merritt Island, FL
The tech solved the problem of the door being out of balance. However, that was not the original issue of concern. The door was "catching or grabbing" on the down cycle and pulling hard on the lift. That is still the an issue. What should be done?
- Douglas Combs
Melbourne, FL
Rob did a VERY professional job for us. He arrived early and inspected and lubed our door. Also checked the Drive Unit, and said that it was quite old and worn. Also, installed a new Push-Button. GOOD EMPLOYEE!!!!!!! Sincerely: Roger
- Roger Hilboldt
Rockledge, FL
Mickey was on time, efficient and professional. I like that he wore a mask whenever speaking with me!
- Lolly Westmoreland
Cocoa, FL
4 stars only because I haven't had any other service company to compare. The service provided was prompt/great & the techs were informative & friendly
- Rodell Ray
Rockledge, FL
They responded quickly and did the job the SAME DAY!! I will use them again...
- Stan Fusco
Product:
Melbourne, FL
My technician arrived a few minutes early and gave me several options to solve for garage door issues. He was very polite and knowledgeable. I will happily call them again for future issues!
- Jennifer Thompson
Melbourne, FL
Mickey was a great service man, he came and took over the job and completed the job in no time. I would recommend Precision door to everyone.
- Mike Passero
Palm Bay, FL
technicians are friendly and helpful. they did a professional job and the product is definitely the best. my only concern was that no told me that during installation, the technicians would have to cut into my aluminum siding frame and they left a rough edge on the frame and left wood edge exposed to elements. a small additional cost to call to my handyman to cover the wood and fix the rough edges was necessary. overall good job
- Judy Dunning
Satellite Beach, FL
Rob - Very knowledgeable, knew what to do and fixed my garage door. So far - so good!
- Elaine Edgeton
Cocoa Beach, FL
Your technician, Jeff, was professional and clearly experienced. We were pleased with the repairs he completed, however, we were not very pleased with the “up-sell” we were subjected to. Three years ago Precision replaced the spring and rollers on our door; the repairs yesterday should have been roller drums and cable replacement. Instead, we were charged for a complete overhaul of the door (new spring, rollers, drums and cables). Not very ethical; consequently, we are not very happy with your company policy. We will be sharing this experience if anyone asks our opinion about Precision Door. Thank you.
- Elizabeth Rigdon
Product:
Titusville, FL
Precision's tech was right on time very friendly and knew his product well. The only reason for not giving a five star rating is because the cost of the repair was quite high. Parts totaled (if I buy them and they are comparable to the ones Precision used) would come to a total of $180. This would be two springs, ten nylon rollers, and the cable and drum assembly.) My total cost for Precision came to $664.00. That means that the labor came to more than $464.00 and the technician was in and out in less than two hours. If my numbers are incorrect please let me know. Unfortunately, I did not have time for a second pricing however did talk to a local company afterward and they would have done the same job for under $400.00.
- Rick Librizzi
Port St Lucie, FL
Generally satisfied with the service. Two minor comments, the technician would not honor the $25 coupon we downloaded from the Precision site and there is a sliver of light that comes through the left side of the bottom of the garage when the door is closed.
- Robert Kalmin
Palm Bay, FL
The fault was in the floor not the door. Tech made some useful suggestions.
- Betty Bevan
Vero Beach, FL
Gasket at bottom of garage door was replaced. Original price quote from a mechanic on site of $125 didnt include a $50 service call fee that came as a surprise when the mechanic showed up to do the work. The installation mechanic did do a complete neat installation and was courteous
- Richard Vella
service was great however pricing was a little excessive
- John Laclair