Review:

Customer service is horrible. They are not responsible for their work according to the secretary.. so I did not have them service their own work that they messed up on. I also found out that they did not put the factory parts on my garage door; That I paid for, but precision used their own parts which would not allow me in the future. To use my 5 year warranty guarantee for the door.

Review:

I am not happy. No text email were on the way. A phone call no voice mail. Then an estimate for work not done due to never seeing the issue. The lady who took the calls was very friendly and courteous.

Review:

So far not really impressed. I told the guys that came out to measure that I needed it done as soon as possible to reduce my insurance cost. They did not pass that along to the office. Then they got hung up on getting the Notice of Commencement signed, took a week to pick it up. I even emailed it to them. Got the request for a review before the work has started. Meanwhile I had to go ahead and pay the higher premium. No word on time frame of getting the door installed. I suppose I should start watching the news to see if they closed up and skipped town!

Review:

Pay the same price for a cheaper non-led opener

Review:

Price quote went up almost 300 dollars, they try to find everything wrong and then tell you no warranty if you dont replace what they recommend. Total scam BEWARE!!!!

Review:

it was suppose to be a hurricane door instead they put metal on existing door so when it goes up water comes through. Also put a battery in the lift master so with power off it still works allowing outsiders to get in. don't forget most doors there are only six or seven codes to hack in. also had a third member not in uniform arrive. took down shelve i could go on and on. thank buddha my son's lawyers are two to the left of your headquarters in titusville.

Dear Mr. Morton, you placed an order for a new garage door with us April 30, 2020. On May 26, 2020 we installed a complete, brand-new DAB Hurricane Master garage door and it is one of the strongest doors on the market. Two weeks later, our Field Manager met with your son to address his concerns of the door’s rigidity. At that time, he was reassured of the strength of the door and satisfied with his explanations. In addition, the door was inspected by the building department and received a passing grade for being installed per the engineers’ drawings. The Liftmaster garage door opener we installed does indeed have a back up battery. In case of emergencies, you can use your opener to get your vehicles out when your home loses power. The opener operates on Liftmaster’s 2.0 Security+ and has a continuous rolling code to keep hackers out of your garage. We are regretful one of the installers did not have on a Precision shirt, that should not have happened. We are truly sorry for any reasons that lead you to believe we did not do our job. I hope this response changes your position. As always, please feel free to contact the local office if you have anything further you wish to discuss.

Review:

Needed a garage door opener repair or replacement. Was told that unless I replaced virtually everything including rollers and springs for about $1200.00 that the opener couldn't be warranted. Home Depot installed a warranted Chamberlin system with remote and Bluetooth for $300.00. Wasted $40.00 on a Precision service call.

Review:

After a glowing review a week ago, the day after the technicians arrived the door completely stopped working. We called and a different tech came to the house that same day. He told us completely different information and said it would be over $1100 to fix the door. We declined. We don't understand how after one day the motor was "shot", according to the tech. Very unhappy with this tech. He talked to my husband like he was a fool.

Review:

Technician showed up 2 hours early. I was not home. Wouldn't come back. Too bad, looks like good equipment.

Review:

I chose precision because the advertisement says “ free service calls with any repair “ When I called the lady who made the schedule said it was a $39 fee just to come out and asses the garage door. The technician came and assessed what was wrong, the cable was loose and the garage needed to be straightened. The cost was almost $500 . I think it was overpriced and a big rip off . He made excuses that other companies will do this and do that just to make xcuses for his over price job . I paid him the $ 39 and told him I will call other companies and compare . So I did and I another company showed up In one hour and they fixed my garage door and other additional things for less than half of what precision charged me . I kept their card for the future and I will certainly refer people to them . Precision is a big rip off and I will never use them again and I will tell my friends and families not to use precision.

Review:

We requested service to install sensors and brackets. We had all the parts. Tech was 2 hours late, said we had the wrong parts, which was previously provided by Precision. I came home after working 10 hours and installed the sensors myself using same parts. Invoice says we refused to pay when no discussion of payment occurred. Just needed a little help to lighten my load but couldn’t get it.

Review:

I needed a simple repair of my garage door. The Precision door tech said the door could not be repaired but spent significant time trying to convince my wife why the repairs could not be made and we need to buy a new hurricane door for the garage. They are not interested in repair they only want to sell new doors. I recommend Space Coast Garage Doors if you need repair.

Review:

Extremely disappointed in the attempt at a repair and offended by the aweful woman that answers your phone in melbourne fl.

Review:

Over priced parts for simple fix. Would recommend you buy the part ur self then pay 3 times the cost for them to do it.

Review:

No complaints about your technician: he was polite and professional. I am dissatisfied with being told my door couldn't be repaired and HAD TO BE REPLACED. I just find it somewhat difficult to believe that the door that was functioning perfectly a few days ago is now totally irreparable. If it is just a matter of saying you prefer not to make those kinds of repairs, then OK. But now I have to get some more companies out here to look at it and repair it. If I had the wherewithal to replace the door now, I would and I would use your company. You come highly recommended and you've done good work here before. But it's not satisfying to get such an incredible dignosis.

Review:

Great and professional service.