About Derek
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Reviews for Derek Martens
Ron Davis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Derek did a great job! He was early, knowledgeable, focused and efficient. He explained what he was doing, and why. He fully explained new system Functions and features, and made sure we were “in sync” with all the new systems. Top notch job!
Sandy Brooks
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Top Notch Company. Professional, on time, military discount, proficient and quick. Highly recommend!
Rich Manney
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
In one word: Outstanding. From the initial phone call to the completion of the job, their response and professionalism was amazing. I called on a Friday afternoon expecting to get an appointment for the following week but after the question and answer discussion where I told them the opener was over 10 years old they checked the records and said it was much older than that. I then described the garage door opener was acting like it was possessed they were able to send a tech over late that afternoon. The tech 'Derek' arrived on time and listened to my description, answered ALL my questions and described my options. I chose to replace the motor/control unit and since it really had been jerking the drive system so badly I also opted to change the drive belt. About an hour and half later the job was completed. Derek had changed the unit, the belt, replaced the wiring and sensors. He also did other adjustments , explained all of what he did and then when he demonstrated the working I was amazed at how quiet and smooth the door came up and closed. He then went over the new wall mounted button features and the remotes. I mention that now I have to figure out my car's remote system. He said " no problem" and proceeded to set my car up so it worked with the new opener. As a final comment I considered the price very reasonable for all that was accomplished. I highly recommend Precision for any and all garage door work, installation or repair. Rich Manney
Gary SMith
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
They workers were very knowledgeable and perfectional.
JOSEPH CONTRINO
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our service professional was Derek. He did an excellent job and was good at explaining the problem and providing a solution. I highly recommend this company.
Gary Belconis
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Derek was one of the best techs I have ever had come to my home in the last six years. He was friendly, efficient and extremely knowledgeable. He explained what he was going to do a set straight at it. We discussed enhancing the quietness of the rollers and the other systems and was totally right on all accounts.
Kim Bliss
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Excellent service.
Ralph Christensen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
8/14/2026 First off, let me say that we are very satisfied with your expert employee Kevin. He did an outstanding job even with the heat over 91 degrees! He was very informative and friendly! We called for service about 10:30AM and he arrived around noon. He was able to completely replace our garage door opener and springs in about 2 hours! That’s amazing! He was very friendly and explained everything in detail. I would highly recommend your company any time! Best Regards, Ralph Christensen
Tony Liggio
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Great team, Out on time if not earlier, did not over sell, and recommendations moving forward. I DO RECCOMMEND THIS COMPANY TO ANYONE.
Richard Kneifl
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Derek was awesome! Friendly and really did a great job on our garage door. We always call Precision when we have issues, and always will.
Technician: Derek Martens
Service: Garage Door Repair
Donna Clark
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Only company I call for garage door issues
Walter Rooney
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Your technician, Derek, was excellent! He was very courteous, explained the situation, proceeded to resolve the problem and we are extremely impressed with his work. He is the consummate professional! We called your company late in the day (6:00 PM) and you had us on the schedule next morning. Thank you for your prompt and professional service. The repair was completed quickly and efficiently, and we greatly appreciate your expertise and quality of the work. We are very happy with the results and will highly recommend your company to others. Thank you, Walt Rooney
William Allen
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Derek has excellent customer service and is friendly and personable. He fixed our garage door with no issues and maintained professionalism.
Bob Schild
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Derek did a GREAT job!!
Sue L
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Would highly recommend Precision! We needed to replace our old, outdated motor that had stopped working consistently. We called Precision, reached a very professional person who set up an appointment for someone to come out the next day. We received notification that our technician was on his way and when he would be arriving. Derek Martens explained everything very clearly. The new motor and keypad were installed, and he helped to set up remotes, keypad, and even waited for my husband to get home to set up his truck! Wonderful experience!
ADAM BURNS
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I highly recommend this company. I had technicians Derek Martens and Brody, who are in training. Both were excellent in offering options to address current and potential future issues. Today, we did a tune-up and decided to implement some of the recommended solutions. Neither was pushy about upselling, just offered proactive measures. I believe both are role models for your company, demonstrating professionalism and forthrightness.
Technician: Derek Martens
Service: Garage Door Opener Repair
Ellen Wheeler
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I appreciated the quick response when I called for an appointment. They came out the same day. Derek, the technician told me what he was going to do and how much it cost before he did any of the work. Derek told how every thing worked after he got all of it finished. If I need anything else done I want Derek to come because he made me feel very satisfied with everything. My door is so quite now.
steven whitney
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We had used Precision before. So this time they showed up at 8 am sharp...actually a few minutes before 8 with a window of 8 am to 12 pm....so I was very happy. They didn't need to order any parts. They were curteous and friendly and focused on their work. Derek Martens was great. He had a guy in training named John. He did a fine job too. Thanks for the fast and efficient service.
Technician: Derek Martens
Service: Broken Garage Door Spring Repair
Sam Gonzalez
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My experience today with Precision Garage Door Service was outstanding! Your technician Derek Martens is friendly, respectful, and courteous. His knowledge and experience was critical when analyzing the garage door problem. Derek had all the materials to fix my garage door issue, and finished the job quickly! He made sure that the garage door was functioning properly before he departed. I couldn’t be more pleased and thankful! We need more people like him in the serving our community. Derek is an asset to your company.
Technician: Derek Martens
Service: Broken Garage Door Spring Repair
Paul Weiss
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Our technician was super! He called us before arriving and he arrived when he said he would. He was very courteous and professional. He listened to our concerns and questions and quickly understood our needs and explained our options. We opted to install a new garage door opener, springs, and bottom seals. He also tuned up our other garage door. Following the install, he walked us through the operation of our new garage door opener - super helpful! Based on this experience, we would recommend Precision Garage Door Service.
Rosemary Horta
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I have used Precision Garage Door since 2015. I have always had a very good experience. On April 2, 2026, I had Tech Derek Martens & his partner John (new on the job) and they were absolutely fantastic! They are an asset to your company!
Peter And Laurie Pepe
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Service and professionalism was second to none price I'm not sure but being in business I know what it takes to keep the doors open so at this point I give you guys a 5 star rating .Derek handled himself very well
Technician: Derek Martens
Service: Garage Door Repair
Bill Parker
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Derek was awesome. He arrived on time and the repair was done in a timely manner. Thank you.
Rebecca Holmes
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
My experience today with Precision Garage Door Service was outstanding! Derek and Chris were friendly and courteous. They both had great knowledge and the problem was assessed immediately! I needed a complete new garage door opener. They had the materials and finished the job quickly! I couldn’t be more pleased and thankful!
Carolev
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Was easy to work with Precision .. got convenient time, Derek was a great tech, explained process, did work and cleaned up area. This was actually an inspection and not a repair!
Technician: Derek Martens
Service: Garage Door Repair
Brian Rice
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
We always use Precision when we need help with our garage door. They are available when we need them and I always feel confident that they are experts in their field. This visit, we needed a new garage door opener after the previous one was fried because of an electrical surge during a lightning strike. We had a four-hour window scheduled for the technicians to show up, and they called, asking if it was okay to show up a half-hour early (which was great)! The old opener was not reparable, so they gave me a quote to install a new one, which I accepted. They had the new unit with them and installed it in about two hours. They were very friendly and cheerful, and walked me through all the details after installation. Very professional, The new opener is very smooth and very quiet. I'm very pleased all around. Excellent work.
michael hunt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Derek arrived early in the promised time slot and was friendly, professional, and knowledgeable. He worked efficiently and was informative. Derek is a credit to your company.
Technician: Derek Martens
Service: Garage Door Repair
Judy Wilt
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
I was totally pleased with Derek, who did a temporary fix on my garage door. I did go ahead and order a new door since my old one is 45 years old. Thank you for your good service.
Technician: Derek Martens
Service: Garage Door Repair
Dolores Passarella
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
This morning, when our garage door opener broke the first thing I did was call Precision Garage Door and I was elated to find out that they were able to service me today. Our service technician was Derek and we were delighted with his service. He performed his service duties efficiently and shared his sparkling personality, his wit, his knowledge and his amazing customer service with us. He went above and beyond to make us extremely happy. This is the second time we have used Precision in the past three years and have been elated with their service. I would highly recommend them to anyone who needs quick and professional service.
Jeff Beattie
? At the completion of every job, all Precision customers that provide contact information are sent a request to review our business on our website.
Derek did a great job.
Technician: Derek Martens
Service: Garage Door Opener Install
Product: Belt Drive Garage Door Opener
License
License #CBC-1259247