Derek Martens
Average: 4.92 stars
Derek Martens's Bio:
Melbourne, FL
Indian Harbour Beach, FL
My experience today with Precision Garage Door Service was outstanding! Derek and Chris were friendly and courteous. They both had great knowledge and the problem was assessed immediately! I needed a complete new garage door opener. They had the materials and finished the job quickly! I couldn’t be more pleased and thankful!
- Rebecca Holmes
Melbourne, FL
Was easy to work with Precision .. got convenient time, Derek was a great tech, explained process, did work and cleaned up area. This was actually an inspection and not a repair!
- Carolev
Indialantic, FL
We always use Precision when we need help with our garage door. They are available when we need them and I always feel confident that they are experts in their field. This visit, we needed a new garage door opener after the previous one was fried because of an electrical surge during a lightning strike. We had a four-hour window scheduled for the technicians to show up, and they called, asking if it was okay to show up a half-hour early (which was great)! The old opener was not reparable, so they gave me a quote to install a new one, which I accepted. They had the new unit with them and installed it in about two hours. They were very friendly and cheerful, and walked me through all the details after installation. Very professional, The new opener is very smooth and very quiet. I'm very pleased all around. Excellent work.
- Brian Rice
Titusville, FL
Derek arrived early in the promised time slot and was friendly, professional, and knowledgeable. He worked efficiently and was informative. Derek is a credit to your company.
- michael hunt
Melbourne, FL
I was totally pleased with Derek, who did a temporary fix on my garage door. I did go ahead and order a new door since my old one is 45 years old. Thank you for your good service.
- Judy Wilt
Titusville, FL
This morning, when our garage door opener broke the first thing I did was call Precision Garage Door and I was elated to find out that they were able to service me today. Our service technician was Derek and we were delighted with his service. He performed his service duties efficiently and shared his sparkling personality, his wit, his knowledge and his amazing customer service with us. He went above and beyond to make us extremely happy. This is the second time we have used Precision in the past three years and have been elated with their service. I would highly recommend them to anyone who needs quick and professional service.
- Dolores Passarella
Satellite Beach, FL
Derek did a great job.
- Jeff Beattie
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Technician: Derek Martens
Melbourne, FL
Precision did a great and fast job getting my garage opener and rollers replaced. It now opens and closes so quietly. I am very pleased with the product and work done by Derek.
- Donna B.
Mims, FL
Derek was very helpful and courteous, explaining the different options of repair and their costs. He was at our home ahead of schedule and finished relatively quickly, replacing/rebuilding the tensioning spring, axle and associated bearings. I appreciate the attentiveness and professionalism.
- Mac Greer
Port St Lucie, FL
Derek was very professional and did a great job so glad we were able to get the service on a Saturday. Thanks.
- Doug Frazier
Port St Lucie, FL
Derak installed our garage door opener Feb 4. He was very knowledgeable and personable. I could not connect to the garage door opener with my phone as there was an issue. Derak came back Feb 6 and helped me connect my phone. He went above and beyond what was expected. This is the second garage door we purchased from Precision. They are a good company to work with.
- Cynthia Vivolo
Rockledge, FL
This young man was the most down to earth easy to understand and very professional knowledgeable about his job. Derek answered all my questions even though I kept asking while he was still working. Derek represented his Company with great enthusiasm and professionalism great job my friend.
- Joe Curry
Palm Bay, FL
The technician, called before showing up (approx 10-15 mins). The technician was very polite, professional and a conversationalist too. Went over the procedure to fixing the problem, garage door opener/batteries. Complete the work, went over the parts needed, preventive maintenance. The total price for today’s service and future maintenance should I decide to do so in the future. Very pleased with the service today. Both with the initial phone call, when service would be at my residence. The lady, she to, was very polite and professional. Will definitely return for services on my garage door.
- Charles Conant
Melbourne, FL
Derek was delightful! Efficient, friendly, eager to answer any of my questions. He patiently showed me how to operate everything, oiled my existing garage door, and changed my old wires as well. I have confidence the job was done properly. He came out the same day I called! This is GREAT service and I will certainly tell my neighbors about this company.
- A. Wright
Vero Beach, FL
Derek was great. He diagnosed the issue right away, made the repair, tested it several times. My doors are back to running again
- Bob Leger
Melbourne, FL
Derek was my technician - very nice, friendly - explained everything after new Genie opener installation.
- Linda Jenkins
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Technician: Derek Martens
Melbourne, FL
The Precision Garage Door technician (Derek) arrived at our house at the scheduled time. We found Derek to be knowledgeable, highly proficient, and very friendly. He explained the purpose of all the adjustments he was making to the equipment (garage door opener, springs, etc). We are very pleased with the service provided by the Precision Garage Door company. We would not hesitate to recommend this company to our friends and family.
- Raymond Wilson
Port St Lucie, FL
I have been using Precision Garage Door for years, and I have always found them to be knowledgeable in all aspects of the garage door products, sales, repairs, replacements, and warranty issues. Precision technicians in the home are very professional and engage the owner in conversation and knowledge concerning the activity they are performing. I think Precision's prices and quality of service are terrific. Alan Weber
- Alan Weber
Titusville, FL
Derek Martens was so professional and easy to work with. Very knowledgeable. You have a fantastic employee in Derek.
- Chris Deshotel
Port St Lucie, FL
my installer Mickey Carter , was awesome. he was here to install a new door opener . he was very knowledgeable and professional and done quickly. I would definitely recommend Precision Garage Door Service
- David Skinner
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Technician: Derek Martens
Palm Bay, FL
Very pleased with the speed of scheduling and installing our new replacement garage door opener. Derek was prompt, courteous, and very professional, and efficient. He walked us through operation, set-up, and service of the belt drive opener. Pleased with the results and glad we went with the warranteed system your company offers. Thanks, and Happy New Year.
- Ray Kreiger
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Technician: Derek Martens
Melbourne, FL
The center track on our garage door broke on a holiday weekend. When we called the following day, they were able to come out and replace most of the parts, including a new motor the same day. Dereck was very professional and explained in depth, how each part would work. He also programmed the (new) keypad and calibrated both cars to open the garage door on demand.
- Mary Prentiss
Merritt Island, FL
Derek came early which was great! He replaced the springs, bearings, torsion cables, drums, and rollers. He tuned both garage doors and was done in about an hour. He was professional, courteous, and explained everything. Great Job!
- BILL CORRELLUS
Satellite Beach, FL
I was very satasfied with the person who did the job He was very nice and professional we use them before and was very happy with them so if you need your garage door fix call them .
- Robert Glover
Palm Bay, FL
After I tried to change the rollers myself and messed up the cable I called Precision. Derek came out the next day and fixed it, overhauled it to the Max including new bottom seal. It is so quiet again. This job could not have been better. Thank you Derek and Precision ! Bob L.
- Diana And Bob Lucht
Melbourne, FL
My car was trapped in the garage by a broken spring and I was so pleased to find a company that works on the weekend! Technician Derek M was professional, knowledgeable, called ahead, arrived on time, and was also very friendly. He explained what needed to be done, suggested other fixes to keep the door functioning well and provided the estimate of all the options before starting. He got the door open and running smoothly so I could get my car out. Thanks!
- Laura B
Satellite Beach, FL
Good job
- Dennis Hart
Vero Beach, FL
We have been a Precision customer for many years and each time we call for service, we feel confident we will receive high quality of parts and wonderful service. Derek, our technician did a phenomenal service for our garage door. His professionalism and precision for work detail was fantastic. We are so happy we chose Precision again.
- STEPHEN COMBONI
Melbourne, FL
I had business with the Company many years ago, and I was completely satisfied with their service. This time again, the professionalism and attitude of the young technician installing a completely new system were superb. No doubt they have in me a customer for the years to come.
- Carlos Silva
Derek was awesome. He arrived on time and the repair was done in a timely manner. Thank you.
- Bill Parker