Read what people are saying
about Precision Garage Door
Precision Garage Door of Brevard County, Indian River County & St Lucie Countyhas received 6933 reviews, averaging 4.96 Stars:
Palm Bay, FL
Product:
Melbourne, FL
When we mentioned to co-workers we needed a new door, and we were looking at Precision doors, we were told only good things. When we called for an estimate, they came out the same day. When it was time to schedule the install, they had appointments available the very next day. They showed up on time (a little early in fact), prepared and ready to go. Technicians were very polite and professional and got right to work. We're very happy with the new door, it's quiet and sturdy. I would definitely recommend them to others.
- Christine S.
Product:
Rockledge, FL
I was thoroughly impressed with the customer service, from my initial call for support through the installation of the required equipment and additional information. I was told someone would be here within a specific time window, received an email confirming my appointment, and then a call from Ty, the technician to let me know he was on his way. Upon his arrival, he assessed the situation and gave me three different courses of action for repair, identifying the pros and cons of each. Once I made my decision, he worked quickly and replaced my spring, opener, rollers, drive system, sensors, lubricated the hinges, etc, changed out the remotes, and installed an outside wall opener. After the work was done, he took the time to go through the equipment and owner's manual and told me to contact him, if there were any issues. From my initial call on a Sunday morning to completion of the work was less than 3 hours and Ty did an excellent job of customer service which, unfortunately, is lacking in many businesses today. I would definitely recommend Precision to anyone needing assistance with a garage door problem, especially if Ty is the technician.
- William Cannon
Product:
Rockledge, FL
Excellent service and they arrived on time. They also repaired an ongoing problem with a garage door that I'd previously been told was an issue with the opener.
- Joe Pinson
Product:
Indialantic, FL
I had an emergency! I had sold my house and was scheduled to go to closing the next day when my garage door broke. I called Precision and they were there at 8 AM, fixed the problem, and allowed me to close on my house by 10 AM. The service was great, the technician was friendly and polite, and the price was reasonable. I cannot say enough good things about their service. They deserve 10 stars!
- Diane Archer
Vero Beach, FL
Excellent Service.
- Ellen Carmen
Product:
Melbourne Beach, FL
first of all I want to thank you for your very quick response when I called to have our garage door repaired. It was the 3rd of July and I did not think we would get service on the 4th but we did. Neil Trepanier was our technician. He was exemplary. He quickly diagnosed the problem and took care of it. He then explained improvements that could be done. We were in favor of having the work done. I just can't say enough about how satisfied with the work from Neil. We had our new door put in by Precision in 2008. We had to call a couple times with minor issues. You took care of them by phone to our satisfaction. I have recommended Precision to 2 of our neighbors because of your attentiveness and the quality work by your technicians. Thank you so much.
- Wilma Schmitt
Product:
Melbourne, FL
The two technicians were excellent, courteous and speedy
- Jill Kamholz
Product:
Port St Lucie, FL
I have used Precision on several occasions. The latest was above and beyond. Our garage door was locked closed when a leak in the roof flooded out the opener's electronics. We called Precision at 8:30 pm and they responded that night at about 10:pm. They considered it an emergency for us to be trapped in at our advanced age. Precision repairman was courteous, efficient and reasonably priced.
- Harvey Cutler
Vero Beach, FL
Technician was friendly and competent. I will recommend Precision to friends.
- Jim Gavin
Product:
Titusville, FL
Muy Bueno!!! Too good and I thank you for your excellent service. Your technician was very good.
- Angel Perez
Product:
Mims, FL
Recommended by relatives and ad in Safari
- John Freeman
Product:
Melbourne, FL
5 star rating.
- Albert Mosley
Cocoa, FL
I have used your company for years...the reason...great professionalism from the workers and great follow up servicing. Period.
- Joseph Cossuth
Product:
Melbourne, FL
I was very pleased with the response time for your company to send someone out to take care of the problem we where having. I was very pleased with Kevin the technician that handled the repair. He was knowledgable and efficient. I would recommend your company. In this world it seems to be harder and harder to find people who will get things done.
- Cynthia Dilavore
Product:
Cocoa, FL
The young man is an excellent representative for your company. He was very accommodating and polite. He went about his investigating very methodical. I was very satisfied with his performance.
- Marlyn Terek
Product:
Cocoa, FL
Responsible, courteous, on time, very knowledgeable and reasonable. give you five stars and would recommend you to family and friends. Thank you, Silas and Barbara Mullins
- Silas Mullins
Product:
Cape Canaveral, FL
Excellent service as before. Tech explained service to be performed and answered all questions to my satisfaction. Very professional. Have and will continue to recommend Precision to friends, neighbors, and acquaintances. Thank!
- Laurence Putchinski
Product:
Melbourne, FL
5 stars On time, explained everything, efficient. nice young man.
- Richard Doherty
Product:
Cocoa, FL
Jake came out to replace our springs the same day that I called in with the problem. He was extremely knowledgeable about the springs, their replacements and all matters surrounding them. He identified another issue (frayed cable) and offered to replace it at the same time and saving us another service call. We were very pleased as Jake worked quickly and was also able to hold a conversation about what he was doing. We knew Precision was the place to go and this call reinforced that and we will continue as customers. Thanks again Jake!
- Brian
Product:
Vero Beach, FL
5 STAR RATING!!!! Ty was amazing. Not only did he call me to let me know he was 10 minutes away , after I had just hung up with the dispatcher , but he was polite, courtesy and explained everything in detail ,,,, Which not being mechanically knowledgeable , made me very comfortable and he was very understanding, the job was done in a matter of no time and he explained the maintenance . HE WAS FABULOUS! Thank you TY!!!!
- Debra Cassano
Product:
Vero Beach, FL
CALLED PRECISION ON A SATURDAY MORNING TO REPAIR INOPERABLE GARAGE DOOR. TY THE TECHNICIAN WAS AT MY DOOR AT 11:45 A.M. THE SAME DAY TO PERFORM THE REPAIRS. TY WAS KNOWLEGABLE AND PROFESSIONAL AND COMPLETED THE REPAIRS IN A MINIMUM AMOUNT OF TIME. THIS WAS THE SECOND TIME I HAVE USED PRECISION AND WILL USE THEM AGAIN IN THE FUTURE. GREAT SERVICE!!!
- Joe C.
Product:
Merritt Island, FL
My garage door was starting to buckle. The technician, Cory, was early (which was great). Cory was very knowledgeable and helpful. I will be needing a new door which I totally understand. The overall experience was excellent.
- Kathy Renneisen
Product:
Melbourne, FL
First, I have to say the we (me & my wife) were very impress with the whole process. From initial contact (chat now option) to the technician (Cory). The whole process was wonderful and stress free. Unfortunately, I do not know with whom I was chatting with, but they were very knowledgeable, polite and fast to answer all our questions. He/She were very awesome and If you read this thank you for all your help. Second, you need to give this man (Cory) a raise.... He was very professional, courteous, knowledgeable and had a great personality. He was on time (early actually) and went above and beyond with all the repairs and additional ones that were needed. I definitely recommend him, if you (future customer) have a choice. Overall, wonderful experience with the whole Precision team. Money well spent and would not hesitate (neither should you) to call them if anything was to occur again. Job well done.
- Moises Paz
Product:
Port St Lucie, FL
I found Neil to be very professional and caring about my needs. He was not a pushy salesman, he was an experienced technician. I had called about a broken spring and had some roller problems also, my garage door equipmewnt is 12 years old. I compared the prices quoted and decided my best option was the "overhaul package", why have to make a call for something else another time. Now I have a lifetime warranty on all the moving parts of my garage door. I highly recommend Precision and Neil in particlar, definetly 5 stars
- Derek Furness
Product:
Palm Bay, FL
My technician Jake was very professional & knowledgeable !!!! He did an awesome job on my opener repair !!!! Thank You Jake
- Dan Gray
Product:
Melbourne, FL
*****
- Kathleen Bowman
Product:
Melbourne, FL
Precision was a fantastic company to deal with from the initial phone call through the repair. They are extremely professional, communicative, and prompt. What a pleasure to deal with them. Keep up the great customer service.
- Pat S
Product:
Vero Beach, FL
I went online to find a repairman for our garage door opener and I found Precision reviews and decided to call them within 3 hours a nice young man came to repair. Unfortunate it was unrepairable so we had to get a new one .would recommend them
- Alan Bottomley
Product:
Titusville, FL
Prompt and reasonably priced service. They were here within the hour I called.
- Bill Henderson
Product:
Great Service, and so far, a great new functioning door! Much appreciated.
- Breanne Dodd