Rob S
Average: 4.98 stars
Rob S's Bio:
Rob is one of our most requested techs due to his sunny personality and genuine desire to help his customers. He came to us from his family owned marine repair company. He loves fishing on the boat he and his brother built. Meeting new people every day is the best part of his job.
Melbourne, FL
Port St Lucie, FL
Rob was our service repairman for our garage door he did an exceptional job. Courteous, punctual. Will use again. Thanks.
- Mary Simpson
Palm Bay, FL
Opener: ***** Springs: ***** Rollers: ***** Install: ***** Rob: *****
- Charlie Dawson
Port St Lucie, FL
Awesome service.......knowledgeable and friendly
- Kristen Bjorn
Sebastian, FL
Great service, very friendly and professional. I would highly recommend. Thank you
- Sharon Evans
Cocoa, FL
We had a service appointment for 8 AM this morning. We received an e-mail confirmation of this time, actually between 8 and 10 today, which included photos of the technicians. I so appreciate this concern for the customer’s security and safety. Rob called this morning – a few minutes before 8 to notify us he had been delayed at the warehouse and his GPS showed he would probably get here about 8:30. He wanted to warn me he would be “late” when he was well within the parameters of our scheduled appointment. When he arrived, actually a few minutes before his estimated travel time, he was professional, proficient, and polite. He quickly assessed the problems with our garage door, thoroughly explained all repair costs, offered clear explanations of our options, and to our great surprise, had all the equipment he needed to fix our problem. We had feared we would have an assessment/estimation visit and then have to schedule another time for the installation. After a quick call to your office to make sure that he wasn’t slotted for another job until after 11 AM, he got to work. It was clear that he knew exactly what he was doing. He was efficient in removing the defective parts, successful in replacing them, and such a pleasant person to have working here. He schooled us in the use of our new equipment and confirmed any information we might need for future care, including the e-mails we could expect, such as the invoice and warranty. Because of the skill of his craftsmanship and the quality of his professionalism, if ever we do need additional service we will be sure to request Rob Stephenson. He is an asset to your company.
- James Holmes
Melbourne, FL
Quick appointment, great value for annual maintenance check, problems solved on the spot. Return customer appreciates courteous service personnel and very professional organization. 5 STAR all the way!
- Geradline Burke
Vero Beach, FL
i chose percision for my door because i saw an add that came to my house.It sounded real good and i also saved 10% plus another coupon.Plus the sales man was excellent.he explained everything to me.why i should replace the door.He was very pleasant.i would recommend to any one percision.
- Joe Salvaggio
Port St Lucie, FL
The service performed was outstanding and done at very reasonable cost. My service tech was Rob Stephenson. He was polite, courteous, professional, neat and finished up replacing the rollers and lubricating the doors in about 1 hour. He is now at my next door neighbor's house based upon my recommendation. On a scale of 1 to 10....this rates an 11!
- John Imperato
Fort Pierce, FL
The service provided by my technician was great. He was very knowledgable and professional. He was ahead of schedule and completed the job before his estimated time.
- Sonjia Coley
Indialantic, FL
Learned about your from a friend at work (Harris Corp). Looked up your add in the Yellow Pages. VERY impressed with the efficiency of your "paperless" operations: from the initial phone call making the appointment, the email confirmation of the appointment to being called by service technician 20 minutes prior to his arrival and completing the invoicing on his 4G/LTE linked tablet. Speaking of the service technician: I have a Ph.D. in Engineering and I enjoyed watching someone who REALLY KNEW HIS JOB. Rob Stephenson did an excellent job and answered all the technical questions I had on garage doors and their openers. I have two additional garage doors and openers of the same vintage (2001) as the one that failed. When their time comes to be services, Precision will be getting my call.
- Elena Chapman
Melbourne, FL
I found precision door co to be very great. The technician arrived on time and checked out my door and made a few suggestions. He was very polite and did his job in a timely manner. I have used precision door several times for door repair and I am glad. They are customer friendly and always do a great job. Thank you.
- Veronica Yovich
Palm Bay, FL
I was pleased from my first phone contact to receive quick and informative assistance. The Mr Stephenson was our technician, and he provided all the information we required to make a decision based on what we wanted and needed. We are very pleased with our new LiftMaster opener, and the entire experience was made easy by your efficient personnel.
- Timothy Ballard
Cocoa, FL
Very prompt and professional service. The technician also provided some good advice for lubrication of moving parts and pointed out an electrical problem with the outlet used for providing power to control unit.
- James Tully
Melbourne, FL
I have used Precision for several years now to remedy problems at various rental properties. They are prompt, economical, efficient and friendly. Recently, my Home Warranty Company was going to send a different company to work on a garage door and when I specifically asked for them to approve Precision and they refused, I cancelled the work request and paid the full amount myself, without using the home warranty plan. That's how sold I am on Precision!
- Karen Palladino
Palm Bay, FL
Both servicemen were very courteous and patient with me. As I expected I will need to replace my screen. I chose your business because of your ratings on the internet and your availability for future repairs as needed. I look forward to the installation of my new retractable garage screen.
- Pat Gaume
Titusville, FL
Precision Garage Door Service sent a repair serviceman out the day we called and he took care of our problem promptly. It is great to have this kind of service. Thank you.
- Tom Peaden
Sebastian, FL
Purchased silencing package through Angie's List. Prompt and courteous service with the technician Rob. Will use your company again when we need the springs replaced with your lifetime package deal.
- Kathleen Nowak
Palm Bay, FL
Prompt, friendly, honest service. 5-Star Service, definitely! I especially appreciate all the help and advice that Rob, my service rep, shared with me. I will call Precision for all of my future garage door needs.
- Eileen Marra
Palm Bay, FL
On 19, April 2015, my 11 year old garage door opener bit the dust. Within a short time Rob S. arrived, gave me my options (repair or replace), my decision to replace. He then proceeded to install my new opener and in short order was finished. A fine job accomplished on a Sunday afternoon! Definitely a five star performance.
- Lana Jobes
Fort Pierce, FL
Very impressive. Our technician's name was Rob. He waved as he drove up and parked purposely on the road so as not to break the driveway pavers. When surveying what needed to be done, Rob pointed out exactly what was damaged and needed replacement. I've never seen a technician so competent and so very caring about our home, etc. Thank you for your service. It was appreciated. Sincerely, David R. Simeur Sr.
- David Simeur
Port St Lucie, FL
I saw your ad in the St. Lucie coupon magazine and then Googled other companies and decided yours was the best. After making an appointment, I was amazed at the intro e-mail I received giving me the details and the info on the service person; very impressive. The work was promptly completed and the technician was very friendly and professional; a credit to your company.
- Peter West
Rockledge, FL
Very satisfied. Prompt service.
- Leonard Hippler
Melbourne, FL
I'VE HAD 3 EMPLOYEES TO THE HOUSE IN THE PAST YEAR AND ALL WERE KNOWLEDGEABLE AND PROFESSIONAL. TRUE ASSETS TO YOUR BUSINESS.
- Wayne Sheffield
Port St Lucie, FL
5 stars! Very happy with our technician and the quality information and service he provided! Will definenitely recommend to other people.
- Kathy Desantie
Melbourne, FL
We've been customers since 2007 and have always been very pleased with the service. Rob serviced our door this month and did an excellent job. He's a credit to your company.
- Sal Sottile
Indialantic, FL
Excellent, professional service. Have used Precision Door Service since 2002 and am extremely pleased to have this company caring for and maintaining my garage door.
- Frances Ragsdale
Melbourne, FL
I had essentially taken the door out of service for 4 years by building an interior wall in front of it after removing the torsion spring. Robert S came out and assessed all the parts I saved, and put the door back into operation on the same day. The door works as quiet as when it was first installed. Precision did a great job installing it years ago the first time so I didn't consider anyone else for this task. Precision didn't let me down.
- Jay Mcdonald
Vero Beach, FL
Previous experience with your company on several occasions led me to give you a try. This latest experience was both professional and delivered expediently.
- John Donahue
Sebastian, FL
I was under a time restraint today; had to go to work and the technician that responded was able to get the job done with in the time frame; with a few minutes to spare. He was very thorough with his explanation of what work had to be done and the cost involved. He gave me a few options to choose from and after speaking with him, I believe I chose the right one. Thanks Precision!
- Shelley Wright
Well the reason i called you is because your the only game in town. Your man a week go could not fix my problem. Tried to sell me a new door opener. The problem i fixed myself temporally. It only worked for a few days then failed. I called you expecting to have to put in a new one. When I called Rob Sephenson arrived. He fixed my problem in 5 minutes. I didn't have to put in a new one. I am now your customer totally because of Rob. and only Rob. If I have any problems in the future I will call you and ask for Rob. Do you get the message?
- Richard Mason