Neil
Average: 4.97 stars
Neil's Bio:
Neil is 45 years old, originally from New York. He has 2 great kids. Neil has always worked in the home improvement field. He is a great mechanic and spends a lot of his free time working on a variety of cars he owns; that is when he is not riding his four wheeler or his motorcycle. What he loves most about his job is being able to take an unsafe, troubled garage door and turn it into a smooth running, reliable door for his customers. Customers love Neil's always sunny, optimistic attitude.
Palm Bay, FL
Product:
Bayside Lakes, FL
First I would like to say that the technician was on time and courteous. He definitely knew his stuff. However, I was taken aback a little by your pricing. Being a rare purchase, I figured the pricing had to be in line with others, so I accepted his recommendation. Something just didn't sit right about the pricing, so I decided to call around for pricing. The first 2 companies I called said they could have done the job cheaper. Can you please help me understand why I was charged more?
- John Gratkolowski
Mr. Gratkolowski, Thanks so much for your input. It will only help us improve the business. Please allow me to enlighten you a little about garage door springs, and why one will cost more than another. Like automobile tires come in different qualities, with differing expected mileage ratings based on how the rubber was prepared, (Vulcanized or not) .... Garage door springs are also available in differing qualities with signifigantly different life cycle ratings, based on how the steel is prpared. At Precision we only use hot oil tempered, hardened steel springs with a minimum life cycle expectancy of 30,000+ cycles. Many other companies only buy and install cold rolled steel springs which typically have a life expectancy of 10,000 - 15,000 cycles. Obviously, there is an up front price difference in purchasing the better quality springs. This should have been explained by our technician on site during our call. For that I apologize. I hope this helps, and if you would like to discuss this any further, please feel free to call me directly at 321-777-4263. B.J.
Product:
Port St Lucie, FL
A friend of mine referred your business to me. Neil was very polite and knowledgeable, answered all my questions, and fixed my problem quickly. An asset to your organization.
- Ron Waller
Merritt Island, FL
We were very happy with the tech neil trepanier. He is one of the few technicians that you know right away takes pride in his job and performance. We had an issue with the door opening when we closed it. Even though he had to return (the door would come within 1 inch of the floor and stop. Not all the time). We would definately recommed you're company and would call you again if service is needed.
- James Sullivan
Fort Pierce, FL
Thank you very much for saving my garage door. I had no idea that it was supposed to have a cable running through the coil. I am so grateful for you saving us from harm. I will always recommend you to my friends and, will certainly use your company again, should I need to. Thank you very much. Bini Meijer-Morel
- Beni Meijer - Morel
Brookside, FL
George, Donna and I appreciate you sending someone like Neil. We also liked the young man from last year. This is the reason we call your company. Thanks, Joe Wompack
- testing
Product:
Vero Beach, FL
Wonderful person. On time service and a great attitiude. Give a bonus to him!
- M. Zbinden
Product:
Port St Lucie, FL
We chose Precision out of the Yellow Pages because because you offer 24/7 appointments and a BBB Accreditted Busines. One of the springs on our garage door had broken (installed in 2008)so we had to replace the pair and your technician advised us to change the rollers. Neil was punctual, very informative and a true professional. We rate you a five.
- Maria Trigueiro
Product:
Vero Beach, FL
Very happy with new opener. Very quiet. Neil did a good job.
- Gus Skarlis
Product:
Vero Beach, FL
I was referred to your company by a friend. I have had service on two different occasions and have been totally satisfied.
- Rolla Vess
Product:
Port St Lucie, FL
The experience was top 5. I would call again and tell others how much I was pleased with the service. Neil was a very good tech. Brought my garage door up to date.
- Maureen Whitcome
Merritt Island, FL
Very polite workman. - I would have him work for me anytime. Precision Door Service is at the top of my list!
- Arthur Thatcher
Product:
Sebastian, FL
Neil did a great job! Very happy with quick service.
- D. Beauvais
Product:
Satellite Beach, FL
We appreciate Sunday PM (late) service. Neil is very nice, succinct, and very capable.
- Bonnie Clark
Product:
Melbourne, FL
We have used Precision before and were satisfied with the work done This time the garagedoor unfortunately was taken off it's track on one side . Your technician fixed it well.
- Leif Saltvedt
Vero Beach, FL
We chose Precision because they said they could respond that day. We were in a jam because the garage door would not open. We were very impressed with the response time and the friendliness of the technician. Come to find out we needed a new spring for our door. The technician explained what he was doing and how to better care for our garage door.
- christine davis
Sebastian, FL
Neil appeared very trusting and honest and professional. He demonstrated how the garage door did not hold upon lift with the old springs, and then he lifted the door halfway with the new springs installed, and the door remained still and balanced. I felt like he had my best interest at heart and was not trying to sell me things I didn't need. He worked efficiently and professionally. Thank you for sending such a professional installer.
- carolyn kravitz
Product:
Palm Bay, FL
I was very pleased with the quick service and the tech was very helpful and informative about questions that i had. My garage door was repaired and hurricane upgrade for the door was purchased.
- heather dyer
West Melbourne, FL
The garage spring broke at 4:30pm when I came home from work. It was completely repaired by 9:00pm. Service technician was informative and very knowledgable.
- anne doerflein
Vero Beach, FL
Regular 6 mo check. Neil recommended heavier duty springs because we had added insulation to the door due to air conditioning the garage. We agreed. All handled very professionally
- carol dennison
Melbourne, FL
We were totally satisfied with the professionalism shown from the initial conversation with the answering service through the prompt completion of the work by Neil.
- John & mable Walkinshaw
Product:
Melbourne, FL
Neil was punctual, very professional, and very knowledgeable. We trust his professional opinion and consider him a great asset to your team.
- Andrew Smith
Vero Beach, FL
Technician installed and adjusted new spring for our existing door. We appreciate the very prompt service and were very happy with the service performed.
- Betty J. Chastain
Product:
Indialantic, FL
Technician was prompt, explained the problems and did a great job with the garage door repair. Door is very quiet. Also, explained the required maintenance.
- Ron Sumners
Product:
Micco, FL
Technician did a good job reinforcing my grage door.
- Zaleski
Palm Bay, FL
Neil was very professional and explained what we should do in the future. His work was great and he cleaned up after himself. Explained benefits of putting large missile impact rated door in to protect my home and family.
- Sheila Quinn
Product:
Melbourne Beach, FL
This tech was absolutely wonderful. He did a great job. My garage door now runs so smooth and quiet with the new nylon rollers and springs. If we ever need service again, I would want him to come back.
- Lou Dunn
Product:
Indialantic, FL
The technician was friendly and explained the need for the new circuit board. He programmed my garage door opener and my car. He also gave me a suggestion for what I could do to possibly prevent the issue in the future.
- Kathy MacDonald
Sebastian, FL
The technician was very courteous and knowledgeable about his job. He explains all feature in detail. Excellent job. Thanks.
- Llewellyn
Product:
Vero Beach, FL
On time, knowledgeable, courteous tech. thanks
- Ross Grenz
your tech was very polite and knowledge able about the work to be completed and what needed to be done for the life of the door and be happy with the end result not needing service as quickly
- Troy Fairchild