Read what people are saying
about Precision Garage Door
Precision Garage Door of Brevard County, Indian River County & St Lucie Countyhas received 6836 reviews, averaging 4.96 Stars:
Melbourne, FL
Product:
Port St Lucie, FL
Quick response and diagnose of problem - available weekends. Will call again.
- Ann O'hear
Melbourne, FL
I used Precision in a home owned previously and was very satisfied. When the spring broke in our current home, there was no question about who to call. Once again, prompt service was provided. The person who scheduled the service was professional and courteous. The technician arrived on time. Brent Williams was thorough, professional, and he provided an explanation of what was needed to be repaired and why. Brent is very knowledgeable, and he instills confidence. We will continue to recommend Precision.
- Gene Shattuck
Product:
Melbourne, FL
I chose Precision on recommendations of my neighbors. The technician was extremely knowledgable and explained fully the problems with my door. He was courteous and efficient and arrived on time. He had all the parts I required on his truck and was completed before I knew it. I would definitely recommend Precision.
- Al Horung
Product:
Vero Beach, FL
Ty was outstanding and very knowleable. The door sounds 100% better and his customer service skills were awesome! I already recommended Ty to my neighbor. Ty is no less than 6 stars!
- Joseph Catania
Titusville, FL
I have not had my garage door working for over a year now. I found the number for Precision in an ad. I called and the customer service just starting made me feel happy and safe. What I mean by safe is due to the fact that the last company that came out tried to sell me rollers for $80 a piece. That would of cost me over $800, just on rollers alone. I just wanted to get my springs replace, because one of the springs broke, figured I'd get them both fixed and be done with it in one shot. By time that company told me this and that needed to be fixed and replaced, they wanted almost $1300+ and since I didn't go with them, they charged me $80 for a service charge. INSANE.. But this time around, your technician Clayton came out and was very nice, easy to talk to, respectful, and professional. In the end, I ended up getting new springs, all new rollers, new bearings, and everything got lubed up and it's working better than it ever has is ALOT quieter and smoother sounding when going up and down. I had all that done for $445. You can't beat that kind of a difference. Also got a 5 year warranty and the other company only wanted to give me a 1 year and they wanted to charge me even more for that. Clayton was not only on time, but early, finished a lot faster than I thought, showed me everything and explained everything to me, and didn't act annoyed with me when I asked questions or just talked to him in general. A lot of people can be rude and not very friendly. That was not the case with him. Knock on wood, hope I never have problems with my garage door again, but if I do, I will go through Precision again and hopefully Clayton will be the technican. THanks :)
- Michael Madden
Product:
Satellite Beach, FL
Thank you for providing excellent service.
- Carol Robitschek
Vero Beach, FL
I have used them in the past and as always they provided prompt service. Technicians were polite and knowledgeable. I will continue to use them in the future.
- Kathy Greene
Melbourne, FL
Outstanding experiece ! Moved in to Grand Isle in 2003, knew garage door was showing some wear. This morning my wife tried to close the door and it crashed shut. The spring had broken. I got home around 11:30 and called Precision, mostly based on the google reviews. Brooke said Ty would be at the house between 1PM and 3PM, probably closer to 1PM. At 1Pm exactly, Ty and his partner arrived fixed everything and left by 2:30 PM. Door works better than new, thanks to the new rollers and spring.
- Nancy Carrel
Product:
Cocoa Beach, FL
Excellent and efficient service. Technician was thorough and knowledgeable. Our request for service and the time we received a technician on site was fast.
- Erich and pam Espenschied
Rockledge, FL
I was completely impressed by your technician Clayton Hall. He rebuilt our garage door in an hour and a half. He worked in not so great conditions, it was pushing 95/98 degrees on the sunny side of the house. All in all I would recommend him to anyone who needs door work done.
- Richard Morell
Product:
Vero Beach, FL
YOUR TECHNICIAN WAS VERY INFORMATIVE AND KNEW WHAT MY PROBLEM WAS WITH THE GARAGE DOOR. HE WAS VERY PLEASENT TO TALK TO. HE ANSWERED ALL MY QUESTIONS AND SAVED ME A LOT OF MONEY. MY GARAGE DOOR IS NOW VERY QUIET AND WORKING VERY WELL. I WOULD RECOMMEND YOUR COMPANY TO ANYONE.
- Shirley Fitzpatrick
Cocoa, FL
Clayton arrived early, assessed the problem with the garage door mechanism, fixed it right away and advised me of potential future problems.
- Charles Engh
Satellite Beach, FL
5 Stars - Technician was courteous, pleasant and efficient.
- Pj Calcagni
Product:
Port St Lucie, FL
I called a few months back and told the technician that there was an electrical issue with our garage door. It was an intermittent issue with it not working all the time. He proceeded to "sell" us new rollers, spring, permanent sensor boxes, etc. We spent over $700 on these items. And a few days later the same problem starting occurring. I called Precision again to let them know that the garage door wasn't closing and they came out and diagnosed the problem (which was a staple in the wiring). I believe this should have been diagnosed the first go round, as I explained it was an electrical issue, not a roller/spring etc. issue. But what really upset me was the technician charged me $19.95 for the call!
- Janet Barrett
Product:
Indialantic, FL
Service technician was courteous, knowledgeable and helpful. He fixed a major problem very quickly and for a fair price. It was excellent service all around.
- William Cavage
Product:
Melbourne, FL
The service provided was an annual checkup of the garage door and opener operations--the technician was knowledgeable and efficient, and he ensured the system was operating at peak efficiency and very quietly
- Frank Misciasci
Product:
Titusville, FL
I chose Precision as this company had an ad in the Hometown News. By mentioning this ad, I was given a 15% discount. So, that was a big help. My garage door needed servicing as it had been a while. Also, the door was responding to the opener sporadically and it seemed to be chosing the worst possible times not to close. The young man, Clayton, was very courteous and professional. My garage door is running beautifully now. While here, he recommended that certain parts be replaced in the near future. This door is old but in good condition. He explained that the springs and other parts need to be replaced. I would equate this to having a cavity filled before you need a root canal. So, this shall be my next project and I shall be calling Precision. Five stars from me.
- Barbara Wright
Product:
Port St Lucie, FL
It happened on a Sat. afternoon- broken spring!!! I joined Angie's List & that is how I ended up calling Precision Garage Door Service. I liked what I read. When I called Precision I was told a rep would be out between 5:00- 7:00pm THAT day. WHAT?? We received a courtesy call from Ty the technician saying he was on his way. Ty arrived at least 1/2 hour beore his scheduled window appointment time. He took the time to explain the 2 different options for what I needed and what I wanted. I chose the option- Cables, springs, rollers, belt drive door opener (so quiet) along with the safety inspection & service overhaul. This is what I wanted- NO PRESSURE!! Ty then went to work and it was HOT in that garage! While Ty was working I was asking him questions ( I'm the type of person who likes to know the why's & how's of a project going on. It helps me learn about different things. Ty was so patient and didn't get annoyed. I hope I wasn't too much of a pain. Ty is an excellent worker who knows the product. He certainly is an ASSET to the company. Ty even helped my elderly neighbor who called him over and reprogrammed her remotes when they didn't work (probably due to the storm that came thru). The e-mails received which included details of the inspection & warranties are helpful. Due to my panic I didn't use the Angie's List discount coupon or ask for a Senior discount. I would rate this company as 5 STARS! I would not hesitate to recommed them to anyone!
- Rosemary Horta
Product:
Port St Lucie, FL
Neal the tech was very professional. Did great work. This was the 2nd time I have used Precision for door needs. I will call you again. Thanks, Burton Sorensen
- Burton Sorensen
Product:
Palm Bay, FL
Polite and prompt! Purchased bottom "gasket?". Annual maintenance done.
- Betty Bevan
Product:
Fort Pierce, FL
Arthur and I were very pleased with the work performed by Cory of Precision Garage Door Service. Cory was pleasant, knowledgeable, polite and did the job quickly and kept us informed during the whole experience. Cory has personality plus he was such a joy. He assessed the problem, explained our options and our garage door was fixed very quickly. We will be pleased to suggest all the neighbors use your excellent garage door service. Having a picture of the tech coming to do the work is a plus. Again, thanks for a wonderful experience.
- Arthur Griesser
Product:
Port St Lucie, FL
My install went very well. Rob was very professional, but never let that overshadowed his friendliness. He took the time to be sure I fully understood the opener operation.
- Donald Beck
Port St Lucie, FL
Tech was a great help..thanks
- Gail Marin
Product:
Vero Beach, FL
Rating: 5 Neil (AKA the red head) came promptly, was very nice, and explained everything he was doing/ had done to service our garage door. Couldn't ask for nicer person and thorough service!
- Linda Poag
Product:
Port St Lucie, FL
I chose Precision for their service reviews. Technician Neil did a great job repairing my garage door. He was knowledgeable and the repair was completed quickly. He was courteous and took the time to explain things to me. My door was extremely noisy and now it performs smoothly and quietly.
- Raymond Young
Product:
Merritt Island, FL
Clayton was the technician who responded to my service request for a failed roller. First, he arrived at the scheduled time and quickly performed the necessary repairs. Since I am still within a year of my purchase, there was no charge for the repair. In addition, Clayton provided additional information on door maintenance and explained the storm locking procedure, which I did not know. Thanks, Clayton, for your exceptional service and thanks Precision, for being a top notch company.
- Sam Lewellen
Product:
Rockledge, FL
My garage door would not close at Greens of Viera East Condoes! I had to leave to Orlando in two hours and secure my Classic Car in my garage. Your technician was on site within one hour and replaced the control board inside the main unit. He was excellent on his job and had my garage door working in twenty minutes. Excellent Job !!!
- Jukka Norri
Product:
Port St Lucie, FL
Neil was my technician today. He is very thorough in all procedures necessary to do the job right. In the future should I need any work done or if my friends need help I will recommend Neil.
- Jerry Sher
Product:
Satellite Beach, FL
Jake greeted me with a smile as he introduced himself. He explained what he did and had me use equipment to make sure I was competent before he left. Awesome employee!
- Kathy Anderson
Product:
We were very happy with our service from Precision Garage Door. There was an accident with the door, we couldn't get the car out, it was raining and we were late to be somewhere. I called PGD and literally w/ in 25 minutes a technician (Ty) was at our house. He worked diligently until the repair was done. I've already saved them in my contact lost for any future problems I may have. Couldn't be happier.
- Amanda Ross