Read what people are saying
about Precision Garage Door
Precision Garage Door of Brevard County, Indian River County & St Lucie Countyhas received 6850 reviews, averaging 4.96 Stars:
Melbourne, FL
Product:
Palm Bay, FL
We were very pleased with the service and work that Niel did. It was an emergency appointment. He arrived after 10:00 pm and never complained. He even offered to overhaul our springs, rollers and the like. He did it right then, was there after midnight and said it was all in a days work. This is the third time that we have had precision work on our door. Best place ever...............five stars for sure
- Roy Trim
Product:
Malabar, FL
Precision Garage Door was Johhny On The Spot! I was contacted within minutes of my request. An appointment was made the same afternoon to get my garage doors problem tended to. I received an email from them first indicating to me the name and photo of the technician who will be responding to my home. As a retired police officer, I found this method extremely important to it could help ease a home owners possible concerns that they may have when it comes to their safety; namely the lady of the house. Neil was on time and first explained what he can do to take care of the needs of my garage door that needed care after 14 years of none. He was super courteous, knowledgeable and took care of maters within a short time. Will I call Precision again for garage door problems? Most definitely!
- Stanley Hanson
Product:
Melbourne, FL
The repairman was on time and very courteous. He explained how the door works and what he needed to do. My door was very noisy and some parts needed to be replaced. I was disappointed that I was not able to use coupons from Precision's advertisements, but Jake gave me a $25.00 coupon to use since I had Precision install new rollers last year. Since I now have a lifetime warranty on the parts, I hope I will not have to call again for repairs to be done.
- Margaret` Roberts
Product:
Vero Beach, FL
Precision has always given us excellent service and we especially are grateful for the same-day response. Our tech, Neil, was professional, personable, courteous, thorough, explained what needed to be done and did every chore with total expertise. He worked late in to the night and made certain everything was in perfect working order after which he cleaned the area and ensured that we were satisfied customers. Neil is an asset to Precision! As usual, we are happy with the results and suggest Precision to our neighbors. Precision could teach a seminar on "customer satisfaction" to other companies in the area and Neil could be an instructor!
- Hal Glassman
Product:
Palm Bay, FL
My service person was polite, explained the issues thoroughly and sold me an outside opener with no pressure.
- Jo Ellen
Melbourne, FL
I called the office and was able to receive same day service with an appointment that was set for two hours after my call. Your technician Neal called to let me know he was on his way prior to the scheduled appointment. This was much appreciated. He verified the problems (more than just a broken spring) and provided an immediate quote before starting the repairs. I went with the "Overhaul Special Package". His work was excellent - very professional even correcting earlier work that wasn't up to snuff. All debris were cleaned up removed and proper operation verified. The whole system sounds quieter and with the lifetime warranty I am confident that my wife has one less item to be concerned with. Again you have an outstanding employee in Neal Trepanier. He represents your company well! Earns you 5 Stars.
- Phillip Bernin
Product:
Melbourne, FL
They certainly live up to their word. My garage door torsion spring just snapped late Saturday afternoon. I called the number from their website and was told to expect a service call at 8:00 the next morning, Sunday. Clayton was there right on time, gave me an analysis and a couple of options and in little over an hour the repairs were complete and all new hardware on the door. Could not have asked for better service
- Rick
Product:
Melbourne, FL
Thank you for the quick service Very pleased with jake and reprogramming our garage door "ITS WORKING ! ! Thank you ! "
- Rose & frank Cavaliere
Product:
Port St Lucie, FL
The technician (Rob) was thorough and precise and explained everything and did a great job replacing the belt drive and new rollers on the garage door. Wouldn't hesitate to refer my friends. Thank you
- Robert Weisberg
Indialantic, FL
I rated this experience at five stars. Jake was knowledgeable, personable and extremely efficient. He is an asset to your company. We will use and recommend your company because of this experience.
- Paul / david Pacheco
Product:
Melbourne, FL
I did purchase more items than I am allowed to say in the questionnaire below (ref my invoice). Overall, I was very satisfied with the technician's explanation of what needed to be done. It was logical and sound which is why I followed his recommendations. I still need some work to be done but expect it to of as high a quality as the previous work done. I rate you 5 Stars.
- Rob Sepesy
Product:
Port St Lucie, FL
Precision was able to give me an idea of what may be the cause of the problem when I called to schedule a service call. This was confirmed when the technician checked the garage door. The repair took about a half hour and the price was more than reasonable. I would definitely use Precision again.
- Vicki Geist
Product:
Rockledge, FL
Great Service! Tech called to let me know he was 20 mins away. Got here, introduced himself. Asked all the right questions, answered all of mine And then installed the system I had always wanted. It was perfection! Thank You! When it's time for the new door, we will be calling Precision for sure!
- Sharon Isenegger
Product:
Melbourne, FL
Precision installed our door when we had the house built. We have used your company for every repair that was done to the door. I have always been happy with the technician that came to the house but this time Neil was the gentleman sent. He was so thorough and took the time to find out what the problem was even though the door was working properly when he came. I asked him why he had never come before and had he just started with the company and his reply was that he was with the company for 5 years and that he very much enjoyed his job but was usually deployed further South. As far down as Vero Beach but he had been in Palm Bay so the company sent him up to us. Thank you very much. I will make it a point to ask for Neil whenever I need any further service with the Garage door. He was on time, polite and cared about what service he performed for us. We have complained to a couple of other techs that when the door wouldn't work. It just hummed but they never found anything. As soon as Neil heard the hum he said its the Capacitor. Climbed the ladder and replaced the Capacitor and the door is working fine. THANK YOU NEIL and the Company should be glad to have someone so professional working for them. I will be happy to rate you and Neil with 5 stars. Hilda Petruncola
- Hilda Petruncola
Product:
Cape Canaveral, FL
I was a repeat Precision customer, since they installed my garage door 11 years ago. When my 16-year old opener failed, I called them. They were able to send technicians within a few hours, and the techs called when they were on their way. After showing me what was wrong, they gave me the option of repair or replacement, explaining the price for both. I chose to have them install a new opener, which they did quickly and efficiently. They were professional, polite and considerate, and answered all my questions. Very happy with Rob and George, and Precision.
- Cheryl, Cape Canaveral
Merritt Island, FL
The technician (Clayton) was professional, knowledgeable, friendly and very efficient. He came on time, replaced the springs and installed new rollers and lubricated the door. It was very well done and this company receives 5*s from me and I would highly recommend them as they came out the same day and I was left with a quiet garage door with beautiful new springs!!
- Eileen
Product:
Melbourne, FL
Both Techs were very knowledgeable, thourough and completed the job in a timely manner! 5 stars !!
- Robert Lamb
Service Provided:
Product:
Technician: Rob S
Palm Bay, FL
SUPER fast and very friendly service. I did not shop around for quotes - and have never had this type of repair done before - so have no idea if what I paid was a good price. It was a painful blow to the budget, but worth every penny considering I had a serious problem solved within hours of my initial phone call. I would absolutely use this company again, or recommend them to anyone.
- Very Satisfied Customer
Product:
Rockledge, FL
Service was same day that I called. Service man was polite, well spoken, and very informative. My husband is hearing impaired, and the service man spoke in a clear distinctive voice, so my husband had no problem with following everything that was said. Everything was explained to us very clearly. We are more than satisfied with your company.
- Phillip Mazzola
Product:
Palm Bay, FL
Five stars!! Excellent service!!!
- Winfield Jordan
Product:
Sebastian, FL
I was impressed with the technician calling me and giving me an estimated time of arrival. He arrived early and was very pleasant and answered all my questions. I would recommend this company highly!
- Estelle George
Product:
Port St Lucie, FL
Fast, efficient, and professional...
- JOHN SUTTON
Vero Beach, FL
I have dealt with another local garage door repair service in the area and I did not like there craftsmanship nor there skills. Neil knows the name of the company. B.J. Ask Neil the name of the company He has permission from me to tell you the Horror Story of what. they did for me. After talking to Neil for 1 Minute i knew that he knows his job inside and out. Courteous, friendly, and explained all of my options. I chose the complete mechanical rebuild. He explained everything to me and how the door operates. I like the Idea of a life time Warranty. Your Company is lucky to have a man like Neil to work for you. From the time I made the phone call till the time Neil left OUTSTANDING JOB!!
- Robert Faubel
Product:
Palm Bay, FL
Jake Huntress did a 5 star job on the repair of our garage door. He overhauled the entire door and now works perfect. Thanks Jake.
- Jenny Hignite
Product:
Port St Lucie, FL
I am very happy with the service your company provided. Your service tech arrived within 30 mins of my call. He had everything needed to repair my door in just over an hour.
- DERERK SAVAGE
Product:
Melbourne, FL
I called Precision requesting same day service and got an appointment for that afternoon. The service tech (Cory) called ahead to let me know when he would arrive and stayed to well after "quitting time" to get the job done. He was thorough, efficient, and friendly. I am very pleased with the equipment and service.
- Stephen Peffer
Product:
Melbourne, FL
Out standing service! I called to have a broken spring replaced and they were able to come out the same morning. The technician was Cory, I had him replace both springs and also both cables since he noticed that one had a chunk missing. He completed the repairs in under 45 minutes. I will definitely call Cory for any future repair needs and would highly recomend him.
- Bill Reed
Product:
Melbourne, FL
Jake Huntress arrived at our house on a Saturday afternoon to fix our garage door as it would not open. He was very prompt and extremely polite and very knowledgeable. We had a broken spring and he went on to explain to us other issues we were having with the door. We decided to go and have the worn out items replaced to diminish any future problems. He was not pushy or demanding and let me make up my own mind as to what i wanted to do and I appreciated that very much. I would highly recommend precision doors to anyone who is in need of garage door service and will pass on Jake's name as a wonderful service rep/repair man. Thank you very much for sending such a wonderful person to our home. I
- Liz Leonard
Product:
Melbourne Beach, FL
Tech was very nice. Work was neat and he cleaned up after himself. Would definitely call on them again.
- Danita Bell
Product:
Your garage door tech was very professional. I could not be happier with the service I received. I won't ever call anyone else.
- Charles Handley