Read what people are saying
about Precision Garage Door
Precision Garage Door of Brevard County, Indian River County & St Lucie Countyhas received 6891 reviews, averaging 4.96 Stars:
Bayside Lakes, FL
Dear Mr. Spence, Thank you for reviewing our business. I am sorry for the confusion. We do have a special advertised service call to come to your house of $14.95. It is one of the lowest service call you will find for any service business in the county. It covers some of the cost of running a fleet of trucks in 3 counties, 24 hours, 7 days a week. It also covers the technician completing a 17 point safety check on all your doors moving parts and to diagnose what is the problem with your door. We normally do not charge for labor but only for "parts" installed. However, your door did not need any parts. The tech was able to spend some time fixing your existing parts with some adjustments. Since no parts were needed the technician did need to charge for the time he spent fixing your existing parts, which saved you the expense of replacing them. The $45 labor charge covered his time working on the repair. Many companies would have spent less time putting on brand new parts and charged you hundreds of dollars more. We apologize for the misunderstanding and want to keep you as our customer. We want to offer you a free service call in the future. Thank you for understanding. Please feel free to call me anytime if you would like to further discuss the situation. B.J. Denton, President
Melbourne, FL
Outstanding communication. Very friendly and informative!
- Beauna Buie
Product:
Port St Lucie, FL
Very helpful. Job well done. Will recommend to friends.
- Suzanne M Wallis
Product:
Port St Lucie, FL
Rich was very efficient, fast & courteous. I'd recommend him & the compaby to my friends.
- Marion D. Jenkins
Product:
West Melbourne, FL
On time. Knows his product. Good company rep. We are now a Precision customer.
- Jim Lesley
Product:
Vero Beach, FL
Prompt - On time, knows the business! Very satisfied.
- John Campbell
Product:
Palm Bay, FL
Excellent customer service. Very professional. A + technician.
- James and Connie Cole
Product:
Palm Bay, FL
Although I was prepared to replace my garage door opener, Keith diagnosed the problem (the spring) and replaced it. This solved the problem and replacing the opener was not necessary. When eventually it is, I guarantee I'll have Precision do the job.
- Paul Sawyer
Product:
Rockledge, FL
Dennis called and arrived on time. He was very knowledgeable and explained what was going on every step of the way. Great Job!
- Eric Lockshine
Product:
Palm Bay, FL
Very good service & install. Very pleased!
- Lee Van Tussenbrook
Port St Lucie, FL
Very satisfied with Precision - phone contact was courteous - offered nioght and weekend service - very important for working people. Rich the technician was very knowledgeable, polite and explained everything - would have him back anytime.
- Diane Burke
Vero Beach, FL
Rich Pelowski did a first class, professional, courteous installation. Arrived on time. Gave great analysis and advice. Top notch company and installation expert. We would definitely recommend Precision Door!
- Susan Hazard Rimato
Product:
Bayside Lakes, FL
I am not pleased with the final results from the two visits from Precision. The door movements continues to frequently jerk to a start of motion and a second door continues to sporadically "catch" as it rolls through the path in the track. After a silencing call for the door to glide quietly up and down, and to start its movement with a controlled quiet movement, not a BANG and a sudden movement. At this point in time, I cannot recommend Precision for additional work on my other garage doors or to others. (fellow landlords)
- Keith Obermann
Keith, I'm sorry you are not satisfied. I appreciate your feedback. I want to make this situation right but it is going to require additional work that you were not willing to do on our initial visit. I am willing to waive our service call to come back and complete the job. If you decide to do this I would guarantee the door functions the way it should. Please call me at 321-777-0007 and I will work with you. B.J.
Product:
Vero Beach, FL
Job well done. Good explanation of problem. Arrived on time, and fixed within budget. Door was never so quiet!
- Jose Lambert
Product:
Suntree, FL
Neal addressed issues and eliminated possible recurring problems.
- Mary Colreavy
Product:
Port St Lucie, FL
Very courteous and professional. Technician assessed problem and solved it in one visit. Would highly recommend to anyone needing garage door repair.
- Peter Pellegrino
Product:
Vero Beach, FL
Rich showed up within an hour of my call. Did a great job!
- Paul Drake
Product:
West Melbourne, FL
Neil arrived on schedule. Gave estimate and explained. Fixed everything beyond my satisfaction. Neil really went the extra mile!
- Janet Fahey
Product:
Merritt Island, FL
Dennis did an incredible job at essessing the situation & quickly finding a resolution to the problem. Very knowledgeable and extremely friendly service! A ++
- Jonathan Spiegel
Indialantic, FL
Very professional, great explanations. I am very satisfied.
- Mark Gager
Merritt Island, FL
Dennis was very punctual and explained everything. Perlaced all door hardware.
- Rhonda Coxwell
Product:
Palm Bay, FL
Very professional and knowledgeable. Thanks
- Rocky Craigliano
Viera, FL
Repaired garage door opener. Everything was perfect!
- David Woronecki
Product:
Palm Bay, FL
Arrived on time! Pleasant, informative, professional. Great job! Great improvement over original. More efficient - SAFER!
- Tom Slate Utley
Product:
Vero Beach, FL
Excellent service. Excellent response time!
- Charles W. Dean
Product:
Vero Beach, FL
On time, clearly stated problem; New springs on door anmd mew sprocket on my motor, completed friendly service
- Ann Marie Lester
Product:
Vero Beach, FL
The tech diagnosed problem and told me what was needed. He went to work and completed the job efficiently. He was very thorough.
- Jerry Augustine
Product:
Cape Canaveral, FL
We are just ecstatic by the service provided by Precision Door Service. Billy is an absolute professional and very nice! It meant so much to us that they could provide same day service as we don't live full time in the area. The whole experience was pleasurable right from the start.
- Renee Brandt
Product:
Vero Beach, FL
Neil was terrific. Excellent job, very knowledgeable!
- Willim S. McLaughlin
Product:
Titusville, FL
Resolved multiple balance problems with the garage door and replaced the opener with a new and improved garage door opener.
- bobby gray
Product:
Hello, I was quoted a special $14.95 plus parts service call to come to my house for a garage door repair. The repair did not need any parts but we were charged an additonal labor fee of $45. I thought you only had a service charge plus parts cost. I did not know about the $45 an hour labor charge. I felt this misleading on your part.
- Kevin Spence