Garage Door Repair Reviews in Palm Bay | South Brevard Beaches Area, FL (Page 48)

Performed knowledgeable and excellent service.

- John Zech

VERY nice, professional and FRIENDLY. I wish all servicemen were like this. VERY pleased. I will always use Precision Door Service.

- Lorraine Fitzsimmons

The young man was most helpful - Explaining things, very courteous and knowledgeable. Very nice young man!

- Dorothy Wolf

The service provided by Dennis and Rob was excellent. They were very professional in all areas of the service call. Thanks!

- Bob Abbott

Prompt, couteous and knowledgeable.

- Janice Buckley

Great service and value. Tech was very polite and did and a great job. Will use them again and recommend them to all my friends.

- Lewis Biller

Keith is personable, knowledgeable about the product. No pressure - Gave options

- Elaine Edgeton

I was extremely satisfied with my service. My technician was prompt and friendly. He has an abundance of knowledge in this field and explained everything to me. Thanks.

- Charlene Pietrowicz

Was prompt and very courteous. Did excellent job & explained everything. Did not try to sell anything we did not need. Will recommend your company to all.

- Lewis Biller

Hello, I was quoted a special $14.95 plus parts service call to come to my house for a garage door repair. The repair did not need any parts but we were charged an additonal labor fee of $45. I thought you only had a service charge plus parts cost. I did not know about the $45 an hour labor charge. I felt this misleading on your part.

- Kevin Spence

Dear Mr. Spence, Thank you for reviewing our business. I am sorry for the confusion. We do have a special advertised service call to come to your house of $14.95. It is one of the lowest service call you will find for any service business in the county. It covers some of the cost of running a fleet of trucks in 3 counties, 24 hours, 7 days a week. It also covers the technician completing a 17 point safety check on all your doors moving parts and to diagnose what is the problem with your door. We normally do not charge for labor but only for "parts" installed. However, your door did not need any parts. The tech was able to spend some time fixing your existing parts with some adjustments. Since no parts were needed the technician did need to charge for the time he spent fixing your existing parts, which saved you the expense of replacing them. The $45 labor charge covered his time working on the repair. Many companies would have spent less time putting on brand new parts and charged you hundreds of dollars more. We apologize for the misunderstanding and want to keep you as our customer. We want to offer you a free service call in the future. Thank you for understanding. Please feel free to call me anytime if you would like to further discuss the situation. B.J. Denton, President

Although I was prepared to replace my garage door opener, Keith diagnosed the problem (the spring) and replaced it. This solved the problem and replacing the opener was not necessary. When eventually it is, I guarantee I'll have Precision do the job.

- Paul Sawyer

Very good service & install. Very pleased!

- Lee Van Tussenbrook

Excellent customer service. Very professional. A + technician.

- James and Connie Cole

I am not pleased with the final results from the two visits from Precision. The door movements continues to frequently jerk to a start of motion and a second door continues to sporadically "catch" as it rolls through the path in the track. After a silencing call for the door to glide quietly up and down, and to start its movement with a controlled quiet movement, not a BANG and a sudden movement. At this point in time, I cannot recommend Precision for additional work on my other garage doors or to others. (fellow landlords)

- Keith Obermann

Keith, I'm sorry you are not satisfied. I appreciate your feedback. I want to make this situation right but it is going to require additional work that you were not willing to do on our initial visit. I am willing to waive our service call to come back and complete the job. If you decide to do this I would guarantee the door functions the way it should. Please call me at 321-777-0007 and I will work with you. B.J.

Very professional, great explanations. I am very satisfied.

- Mark Gager

Very professional and knowledgeable. Thanks

- Rocky Craigliano

Arrived on time! Pleasant, informative, professional. Great job! Great improvement over original. More efficient - SAFER!

- Tom Slate Utley

Neil seemed very knowledgeable ans experienced, was very friendly and on time. We replaced springs and rollers on our door.

- David Jones

Excellent service. Very good workmanship.

- Henry Wardwell

Team Precision performed very well and friendly!

- Lechester Denmon

Was really happy with the job. Thank you!

- Rita Mance

Dennis was friendly, professional, and helpful. He went over the problems, offered solitions and explained pricing. We are very happy with the service.

- Kelly Richards

We made an appointment & service man called to say when he would arrive. We discussed problem and decided to replace old opener. Work done in approx. 2 hours.

- Gordon D Buckham

Precision garage door installer was proficient & knowledgeable. Excellent job and informative.

- Kelly Martin

John was great and repaired the various parts to the garage door. It runs smoothly now.

- Judith MacKinnon

Great thorough repair job. Billy had every part he needed right on his truck. I called for the repair Sunday morning and the job was completed by early Sunday afternoon. It was great to have the broken spring fixed in such a timely manner. In fact, I went ahead and had a new garage door opener installed as well. Great service.

- Brian Popp

Technician was extremely knowledgeable, courteous and friendly. Explained everything in detail as to what was wrong and what he was going to fix. Showed me how to take care of new parts. Truly an asset to your company. THANKS!!

- Patty Connelly

Friendly, very professional man. Thanks

- Bob Hereford

Neil rate as one of the best repair technician that worked at my house for any other type of repairs that I had done by different companies. If I have to call you in the future please ensure that you send Neil. I chose your company because I found you in the Yellow Pages and you were quick to respond. That I really like. I firmly believe you earned a big FIVE. Thanks

- Joe LaFrance

Completely satisfied with whole experience. Dennis explained each step along the way and pointed out improvements of new system over our older installation.

- Thomas Dyal