Read what people are saying
about Precision Garage Door in:
Palm Bay | South Brevard Beaches Area, FL
Precision Garage Door of Brevard County, Indian River County & St Lucie Countyhas received 1504 reviews, averaging 4.96 Stars:
Palm Bay, FL
Product:
Palm Bay, FL
I gladly rate your technician as an A-1+ employee!
- Doris Keane
Product:
Technician: Rob S
Indialantic, FL
Excellent service. Very professional install of garage opener.
- John Costarino
Product:
Palm Shores, FL
I want to tell you what a nice young man the technician was that came to our house and replaced our springs. I think it was a quality job, however, after checking around I found I could have gotten the springs changed for less. Can you tell me why you were higher than some other companies I found on Craig's List.
- Bob Callio
Thank you for asking me this question. It is a good one. There are two kinds of springs available to garage service companies. One is cold rolled steel springs, that are contractor grade, and what most manufacturers supply with their new doors. Garage door manufacturers proudly manufacture their own quality panels, however they buy their hardware(springs, cables, rollers, etc.) from the cheapest vendor they can find to keep the cost of the doors down. These are usually cold rolled steel springs that do the job, but they don't have the same cycle life, and thus, don't last as long. A lot of service companies buy these springs. We beleive in only replacing parts with the best quality available so they will last longer for our customers. Therefore we use hot oil tempered springs which go through multiple "flash" dips to harden the steel, thus greatly extending service/cycle life. Thanks again for your review, and I hope this explanation helps. If you wish to discuss this any further, please call me at 321-777-0007. B.J.
Product:
Melbourne Beach, FL
Technician did a wonderful job. We are very pleased with his work.
- Susan and Richard Diva
Product:
Technician: Rob S
Palm Bay, FL
Thank you again for your prompt and friendly service. I will recommend you to my friends.
- Marie Jacobson
Satellite Beach, FL
Return visit required next day for realignment of safety eye sensors, otherwise, excellent service
- Joan Nunnally
Product:
Indialantic, FL
Performed knowledgeable and excellent service.
- John Zech
Product:
Indialantic, FL
The young man was most helpful - Explaining things, very courteous and knowledgeable. Very nice young man!
- Dorothy Wolf
Bayside Lakes, FL
The service provided by Dennis and Rob was excellent. They were very professional in all areas of the service call. Thanks!
- Bob Abbott
Palm Bay, FL
VERY nice, professional and FRIENDLY. I wish all servicemen were like this. VERY pleased. I will always use Precision Door Service.
- Lorraine Fitzsimmons
Product:
Indian Harbour Beach, FL
Prompt, couteous and knowledgeable.
- Janice Buckley
Bayside Lakes, FL
Great service and value. Tech was very polite and did and a great job. Will use them again and recommend them to all my friends.
- Lewis Biller
Palm Bay, FL
Was prompt and very courteous. Did excellent job & explained everything. Did not try to sell anything we did not need. Will recommend your company to all.
- Lewis Biller
Product:
Palm Bay, FL
I was extremely satisfied with my service. My technician was prompt and friendly. He has an abundance of knowledge in this field and explained everything to me. Thanks.
- Charlene Pietrowicz
Product:
Indian Harbour Beach, FL
Keith is personable, knowledgeable about the product. No pressure - Gave options
- Elaine Edgeton
Product:
Bayside Lakes, FL
Hello, I was quoted a special $14.95 plus parts service call to come to my house for a garage door repair. The repair did not need any parts but we were charged an additonal labor fee of $45. I thought you only had a service charge plus parts cost. I did not know about the $45 an hour labor charge. I felt this misleading on your part.
- Kevin Spence
Dear Mr. Spence, Thank you for reviewing our business. I am sorry for the confusion. We do have a special advertised service call to come to your house of $14.95. It is one of the lowest service call you will find for any service business in the county. It covers some of the cost of running a fleet of trucks in 3 counties, 24 hours, 7 days a week. It also covers the technician completing a 17 point safety check on all your doors moving parts and to diagnose what is the problem with your door. We normally do not charge for labor but only for "parts" installed. However, your door did not need any parts. The tech was able to spend some time fixing your existing parts with some adjustments. Since no parts were needed the technician did need to charge for the time he spent fixing your existing parts, which saved you the expense of replacing them. The $45 labor charge covered his time working on the repair. Many companies would have spent less time putting on brand new parts and charged you hundreds of dollars more. We apologize for the misunderstanding and want to keep you as our customer. We want to offer you a free service call in the future. Thank you for understanding. Please feel free to call me anytime if you would like to further discuss the situation. B.J. Denton, President
Palm Bay, FL
Excellent customer service. Very professional. A + technician.
- James and Connie Cole
Product:
Palm Bay, FL
Very good service & install. Very pleased!
- Lee Van Tussenbrook
Palm Bay, FL
Although I was prepared to replace my garage door opener, Keith diagnosed the problem (the spring) and replaced it. This solved the problem and replacing the opener was not necessary. When eventually it is, I guarantee I'll have Precision do the job.
- Paul Sawyer
Product:
Bayside Lakes, FL
I am not pleased with the final results from the two visits from Precision. The door movements continues to frequently jerk to a start of motion and a second door continues to sporadically "catch" as it rolls through the path in the track. After a silencing call for the door to glide quietly up and down, and to start its movement with a controlled quiet movement, not a BANG and a sudden movement. At this point in time, I cannot recommend Precision for additional work on my other garage doors or to others. (fellow landlords)
- Keith Obermann
Keith, I'm sorry you are not satisfied. I appreciate your feedback. I want to make this situation right but it is going to require additional work that you were not willing to do on our initial visit. I am willing to waive our service call to come back and complete the job. If you decide to do this I would guarantee the door functions the way it should. Please call me at 321-777-0007 and I will work with you. B.J.
Product:
Indialantic, FL
Very professional, great explanations. I am very satisfied.
- Mark Gager
Palm Bay, FL
Arrived on time! Pleasant, informative, professional. Great job! Great improvement over original. More efficient - SAFER!
- Tom Slate Utley
Product:
Palm Bay, FL
Very professional and knowledgeable. Thanks
- Rocky Craigliano
Palm Bay, FL
Neil seemed very knowledgeable ans experienced, was very friendly and on time. We replaced springs and rollers on our door.
- David Jones
Product:
Melbourne Beach, FL
Excellent service. Very good workmanship.
- Henry Wardwell
Product:
Palm Bay, FL
Team Precision performed very well and friendly!
- Lechester Denmon
Product:
Palm Bay, FL
Was really happy with the job. Thank you!
- Rita Mance
Product:
Indialantic, FL
We made an appointment & service man called to say when he would arrive. We discussed problem and decided to replace old opener. Work done in approx. 2 hours.
- Gordon D Buckham
Product:
Indialantic, FL
Dennis was friendly, professional, and helpful. He went over the problems, offered solitions and explained pricing. We are very happy with the service.
- Kelly Richards
Product:
Had springs and other details replaced. Neal was very good on all counts, such as time and explanation of why I needed new springs. He was very pleasant also.
- Rachel Rohlf