Read what people are saying
about Precision Garage Door in:
Bayside Lakes, FL
Precision Garage Door of Brevard County, Indian River County & St Lucie Countyhas received 100 reviews, averaging 4.90 Stars:
Bayside Lakes, FL
Keith, I'm sorry you are not satisfied. I appreciate your feedback. I want to make this situation right but it is going to require additional work that you were not willing to do on our initial visit. I am willing to waive our service call to come back and complete the job. If you decide to do this I would guarantee the door functions the way it should. Please call me at 321-777-0007 and I will work with you. B.J.
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Bayside Lakes, FL
Precision garage door installer was proficient & knowledgeable. Excellent job and informative.
- Kelly Martin
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Bayside Lakes, FL
First I would like to say that the technician was on time and courteous. He definitely knew his stuff. However, I was taken aback a little by your pricing. Being a rare purchase, I figured the pricing had to be in line with others, so I accepted his recommendation. Something just didn't sit right about the pricing, so I decided to call around for pricing. The first 2 companies I called said they could have done the job cheaper. Can you please help me understand why I was charged more?
- John Gratkolowski
Mr. Gratkolowski, Thanks so much for your input. It will only help us improve the business. Please allow me to enlighten you a little about garage door springs, and why one will cost more than another. Like automobile tires come in different qualities, with differing expected mileage ratings based on how the rubber was prepared, (Vulcanized or not) .... Garage door springs are also available in differing qualities with signifigantly different life cycle ratings, based on how the steel is prpared. At Precision we only use hot oil tempered, hardened steel springs with a minimum life cycle expectancy of 30,000+ cycles. Many other companies only buy and install cold rolled steel springs which typically have a life expectancy of 10,000 - 15,000 cycles. Obviously, there is an up front price difference in purchasing the better quality springs. This should have been explained by our technician on site during our call. For that I apologize. I hope this helps, and if you would like to discuss this any further, please feel free to call me directly at 321-777-4263. B.J.
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Bayside Lakes, FL
I am completely satisfied with my total experience with Precision re: garage repair. I thought it was my opener, turns out 2 springs broken, pulley wires stretched, plastic parts in original set up starting to disintergrate.My continuing to use garage door opener bent the bar from opener to springs, chain loose and slipping off tracks. I believe John was my service person, he educated me on the whole door system, how and why things work and never made me feel like a "stupid girl", he used examples and visual examples leaving me with no doubt that much longer the whole garage door would have collapsed and cost me more. My husband died 3 years ago and I am slowly learning all I need to know about home maintenance and safety. Of course the cost of repair was a schock and I am manually opening door until I can afford to buy a new opener from Precision. Having a lifetime warrenty from a local company is priceless to me being 63 yrs young.Since moving to Fl from Ct in 1996 I have run into repair people that do poor or half done jobs and the customer is expected to be glad the service is being done at all. Precision was totally refreshing to do business with and I will share this information with anyone contemplating garage door repair, or building a home.
- Jane Nye
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Bayside Lakes, FL
Very good job done by a courteous tech.
- Jenkins
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Bayside Lakes, FL
Neil explained all my options & fixed what was necessary. He was courteous.
- Susan Court
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Bayside Lakes, FL
thank you for takingextra time to explain about the door system. you were most helpful
- l testaverde
Bayside Lakes, FL
I found Neil to be very professional and helpful. I had previously used Precision for garage door work so I called your company again. If need further help, I will call you again.
- charlotte boldin shearer
Bayside Lakes, FL
Great customer service! M. Colyer
- m. colyer
Bayside Lakes, FL
I have been very pleased with the work that was performed on my door. The door is running much quieter and smoother than before. The technician was both courteous and efficient. I would recommend this company.
- ms cokas
I am not pleased with the final results from the two visits from Precision. The door movements continues to frequently jerk to a start of motion and a second door continues to sporadically "catch" as it rolls through the path in the track. After a silencing call for the door to glide quietly up and down, and to start its movement with a controlled quiet movement, not a BANG and a sudden movement. At this point in time, I cannot recommend Precision for additional work on my other garage doors or to others. (fellow landlords)
- Keith Obermann