Read what people are saying
about Precision Garage Door in:
Vero Beach | Sebastian Area, FL
Precision Garage Door of Brevard County, Indian River County & St Lucie Countyhas received 1223 reviews, averaging 4.96 Stars:
Vero Beach, FL
Product:
Vero Beach, FL
Garage opener stopped working. So we called Precision about 3 PM. Casey C arrived at 8 AM next morning. Very courteous and knowledgeable. He instantly diagnosed the problem. I have used Precision about 3 times and had the same experience each time. Very prompt service and they always have the parts needed for repair. I recommend them to all the neighbors. I have to mention their great use of communication technology. As soon as you get off the phone making the appointment you get a confirmation email on the time and the name of the technician scheduled to come. The tech always calls when he's on the way and gives you his arrival time. After he's finished and before he pulls away in his truck you receive an email with a detailed invoice you can print out. I wouldn't even think about using anyone else.
- Barbara Mcalister
Sebastian, FL
service was fast and sufficient, technician was knowledgeable and friendly.
- Kim Reilly
Product:
Vero Beach, FL
FAST AND FIRSTCLASS SERVICE
- Otto Knapp
Sebastian, FL
5 Star rating. We had replaced our garage door & opener in later 2014 with one from Precision, so called you when our door got out of balance and very hard to raise when power was off. Keith arrived on time when promised, made appropriate adjustments, lubricated the door, and gave very satisfying service. We are pleased with his attitude, skill in diagnosing and making needed adjustments.
- Donald Hyer
Vero Beach, FL
Very informative, prompt and thorough. I intend to keep their service
- Jay Salustro
Sebastian, FL
My technician Casey was professional and courteous. He took time to explain the remote system and showed on time. I might add that our neighborhood experienced some car vandalism and one of our garage door openers was taken early this morning. I called today and Casey was at my door within hours. I have already referred Casey to a family friend.
- Angela Duvall
Product:
Vero Beach, FL
We purchased 2 parts but don't know what they are called. Keith, the installer, was very knowledable and courteous. He patiently determined the scope of our problem and fixed it. Highly recommend your company.
- John Madsen
Sebastian, FL
Because it was Saturday I was worried that no one be working. I think I was transferred to corporate as the phone made 3 switches. The lady answering the phone was one of the most efficient and happy sounding person that I have talked to since I came to Fl. She sent Keith Couch to repair the door and he was knowledgeable and extremely fast. Again, he actually acted like he enjoyed what he was doing even though it was Saturday. Must be great management at Precision! Thanks very much.
- William Rogge
Sebastian, FL
I was referred by my dad because he had service with you guys. Very friendly guy and very professional. I think that's the best customer service displayed that I have ever seen in my life I am very thankful. Will definitely do business again and will refer to anyone I know for service with you guys outstanding job.
- Randy Kelly
Product:
Vero Beach, FL
Cory was great. Very friendly and a nice guy~!!
- Julie Demeritte
Product:
Sebastian, FL
Everything was good.
- Richard Armstrong
Product:
Sebastian, FL
great job by very knowledgable tech.
- Tom Monahan
Sebastian, FL
Had problems with garage door which kept opening back up as it hit the bottom when closing. Neil T. came out, diagnosed the problem immediately and installed repair part. He also inspected the entire system and recommended appropriate services. He was quite knowledgeable and a gentleman.
- Felix Cruz
Vero Beach, FL
Keith was very friendly, and professional. He listened to our concerns, did a through inspection and fixed the problem. Your service and price was very reasonable.
- Ronald Brazee
Product:
Vero Beach, FL
Your tech Cory did an excellent job in diagnosing and fixing the problem!He was very knowledgeable and professional.My garage door now opens and closes perfectly!!
- Roy Pollitt
Product:
Sebastian, FL
Casey (?) I think I remember his name correctly. He arrived at designated appointment time, performed the spring change professionally and had a personality. I would welcome him on a return visit if the occasion arose.
- Lenard Babel
Product:
Sebastian, FL
Very pleased.
- Ashley Ahearn
Sebastian, FL
Great service! On time, clean, very professional. Casey explained everything he was looking for in his evaluation and gave me recommendations with no pressure. Then, when he was finished, he explained what he did and why and helped me understand the 'science' of the garage door. I would highly recommend Casey and Precision garage door to anyone looking for a good job well done.
- John Stratton
Sebastian, FL
We recently had a spring break on our door and had a tech come out to repair the spring, being a woman I did not know that only the spring that was broken needed to be replaced, not both of them, but the installer did not tell me that or give me that option so without knowing I had them fix both springs, seemed very costly so after I spoke to my husband and showed him he replaced both springs I felt a little taken advantage so I wrote a bad review, within a short amount of time the operations manager Kevin called me to rectify the complaint and let me tell you, he went above and beyond to take care of the miscommunication. He personally came out the next day and gave our garage door a complete service and replaced parts that had failed inspection at no charge, spent 2 hours at our home to make us a satisfied customer. Now that's integrity! I am very pleased with the customer service of this company I do not mind paying a higher price for excellent customer service since great costumer service is pretty much dying out! Thank you Kevin for your time and care of your customer. That was awesome!
- Lacey Vanantwerp
Product:
Sebastian, FL
Same day service is great. Repair were made within less than 2-5 hours. The service techs Cory and Keith were efficient, helpful and knowledgeable.
- Claude Chauvel
Product:
Vero Beach, FL
excellent response time and superior service. the technician was very courtesy and recognized the problem very quickly. he had the part needed in his vehicle replaced it and fixed the problem. would definitely use them again and recommend them to anyone looking for quality service. Thank you Cory and Precision door service
- Ken Potvin
Vero Beach, FL
Saturday service was on time & excellent. You have a pleasant, knowledgeable, and excellent technician in Casey Crane. Would definitely recommend your company-5 star. Barry Wood
- Barry Wood
Vero Beach, FL
As always on time, extremely courteous, and knowledgeable. It is a pleasure to deal with your company...am in good hands.
- Carol Dennison
Vero Beach, FL
I called for service shortly after 9:15 a.m. and was promised a service arrival of 11:00 a.m. or sooner. Jeremy called to say he was 10 minutes away and arrived early at 10:15 a.m. He is a courteous and knowledgeable Tech and very helpful in explaining the working operation of the mechanism as well. After working in enormous heat, everything was fully operational in 2 hours! Great Job!
- Gloria Demarco
Product:
Vero Beach, FL
Rob was very thorough in explaining the options and how the replacement would go. He was friendly and personable and I believed he genuinely believes in the product and was not just giving a pitch. I look forward to the install. Thanks Rob!
- Judith Austin
Vero Beach, FL
My garage was not working properly I had seen an advertisement for your company and called to schedule appt. Your technician was able to come out next day. Brandon was friendly, courteous he explained what I needed and he did not try to sell me something I did not need. Highly recommend you guys. I also spoke with Brandon about installing a hurricane grade door hoping to have you guys do it within the next few months. Thank you so much!!!! You guys are wonderful
- Ellie Candido
Product:
Sebastian, FL
Was impressed by the customer service from Precision. A friendly service rep showed up on time, did the job, showed me the issues involved with our door and charged a very reasonable fee. Highly recommended.
- Gerald Rosebery
Vero Beach, FL
Great service!
- Morgan Courty
Product:
Vero Beach, FL
We are very pleased with the installation of our new garage door. The crew was very capable and efficient (and quiet). Our only beef is that there apparently is no way to connect our existing inside button with the new door opener control. A remote can be used from inside but, if one is not available, that could be a safety issue in the event of a prowler. Apart from that, 5 stars!! Would highly recommend them. Thanks for a job very well done!
- Mary & tom Chytil
Keith Couch was very professional, polite, on time and installed the parts quickly. Would highly recommend this company!!
- Patricia Little