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Read what people are saying
about Precision Garage Door

Precision Garage Door of Brevard County, Indian River County & St Lucie County
has received 7 reviews, averaging 3.00 Stars:
Review:

Neil was very professional & did a good job. I have two suggestions which might be helpful to you: 1- I suggest just fixing what is broken & substantially reduce the pressure -- including having to sign off on "your liability" etc -- to purchase a complete overhaul of the garage door 2- use a drop cloth; after Neil left we discovered numerous very small drops of dark black grease on the garage floor which we had already tracked into the house & subsequently had to spend some time trying to find & remove them all.
Jim Geis
Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

Customer service is top notch, but there is a gripe that is worth nothing. Your tech Corey is awesome; punctual, courteous, knows his stuff, and goes out of his way to help. My gripe is with management not taking an opportunity to rectify a situation that would have cost them little and gone a long way towards word of mouth advertisement. Precision can feel free to call me if they wish to know more. Work Order#: 2367380
Jason Buckley
Cory Service Provided:
Broken Garage Door Spring Repair
Product:
Garage Doors
Technician:
Review:

Everything about my experience with your company was positive, everyone was very professional and I have only good things to say about it. I am so happy that your company was recommended to me by another very pleased customer.....
Carol Louision
Rob S Service Provided:
Garage Door Opener Repair
Product:
Garage Door Opener
Technician:
Review:

One of my laser eyes was (is) acting up and I could not get a consistent beam with my green light. I was not aware how simple the fix seemed to be until Tim stopped by on a service call and adjusted the camera and all seemed well. Unfortunately, soon after he left the green light went off, and unfortunately I can not seem to get it back on line consistently again. Tim was great, no problem with him. It did appear that the fix was made. However, within a day, I am back to where we started, with no consistent solid beam with the laser eyes. Costly appointment with no long term satisfaction.
Brandon Smith
A Response from: BJ Denton

We contacted Mr. Smith, the safety eyes were short circuited, we had a technician replace the existing safety eyes at no charge. We apologize for the inconvenience, but with shorted wires, they sometimes work and they sometimes don't. This fix should address all concerns.

Service Provided:
Broken Garage Door Spring Repair
Review:

First I would like to say that the technician was on time and courteous. He definitely knew his stuff. However, I was taken aback a little by your pricing. Being a rare purchase, I figured the pricing had to be in line with others, so I accepted his recommendation. Something just didn't sit right about the pricing, so I decided to call around for pricing. The first 2 companies I called said they could have done the job cheaper. Can you please help me understand why I was charged more?
John Gratkolowski
A Response from: BJ Denton

Mr. Gratkolowski, Thanks so much for your input. It will only help us improve the business. Please allow me to enlighten you a little about garage door springs, and why one will cost more than another. Like automobile tires come in different qualities, with differing expected mileage ratings based on how the rubber was prepared, (Vulcanized or not) .... Garage door springs are also available in differing qualities with signifigantly different life cycle ratings, based on how the steel is prpared. At Precision we only use hot oil tempered, hardened steel springs with a minimum life cycle expectancy of 30,000+ cycles. Many other companies only buy and install cold rolled steel springs which typically have a life expectancy of 10,000 - 15,000 cycles. Obviously, there is an up front price difference in purchasing the better quality springs. This should have been explained by our technician on site during our call. For that I apologize. I hope this helps, and if you would like to discuss this any further, please feel free to call me directly at 321-777-4263. B.J.

Service Provided:
Broken Garage Door Spring Repair
Product:
Springs
Review:

We chose Precision out of the Yellow Pages because because you offer 24/7 appointments and a BBB Accreditted Busines. One of the springs on our garage door had broken (installed in 2008)so we had to replace the pair and your technician advised us to change the rollers. Neil was punctual, very informative and a true professional. We rate you a five.
Maria Trigueiro
Service Provided:
Broken Garage Door Spring Repair
Product:
Rollers
Review:

I recently had a broken spring on my garage door. Since I have had your technicians out in the past and they did a really good job, I decided to call you again. The technician who came out fixed the spring, and also upgraded the other hardware on the door, offering a lifetime warranty on all the parts. It was expensive, but gives me piece of mind that I have quality parts installed and that you stand by the products you sell with this warranty.
Ryan Vandongen
Service Provided:
Broken Garage Door Spring Repair