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Ty

Ty
Technician
Reviews: 70
Average: 4.99 stars
Ty has received 70 reviews, averaging 4.99 Stars:
1 2 3 4 5

Ty's Bio:

My name is Ty Keenan and I am 30 years old. Ty was born and raised in up state New York but eventually made his way down here to Melbourne, Florida. He has been working in construction for twelve years. He likes to spend time with his children when he has a little time off, and he also likes to build and create new work in his free time with his kids. Upon working with Precision, Ty intends to fully devote his time, effort and superior expertise to help each and every customer that needs help with their garage door.

Review:

very happy with the service and tech/ have been telling friends and family for years about how great they are and very professional.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

I cant say enough high for Ty he was efficient honest and very knowledgeable and I would recommend your company

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Service Provided:
Garage Door Opener Install

Review:

I had a problem with my door, called and got an appointment within two days. Technician arrived early and solved my problem quickly and professionally. Very pleased with the service received.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

#1 The Customer Servce People that I talked to were First Rate. They were knowledgeable, helpful, and most pleasant to talk to. #2 The Technician that worked on my garage door was a Consumate Professional: Experienced, unbelievably Knowledgeable, and a pleasure to deal with. By the way, his name is Ty Cooke. He diagnosed the problem with the door, and explained what he needed to do do to fix it. #3 You could NOT find a better company anywhere to fix your garage door problem(s).

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Service Provided:
Garage Door Repair

Review:

I was very satisfied with the service provide by you technician (Ty Cook). He left the garage door in good working order. In addition to being competent, he was pleasant and courteous.

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

I have used Precision for several years at 3 separate homes in Florida. This job was to replace my garage door opener, new rail and belt. I also had the tech, Ty, change the rollers and springs. He arrived early, he did call first, set about inspecting the issues, gave me a couple of options and did not pressure me into anything I did not want. We agreed on the work to be done and the price. Ty went about his business and completed the work as agreed, showed my what he had done, how the new opener works and cleaned up after himself. In all, 1 1/2 hours.

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Service Provided:
Garage Door Opener Install

Product:
Belt Drive Garage Door Opener

Review:

I have been using Precision since 2006 when they installed a new garage door. They replaced the springs when they broke in 2013 and today they replaced my garage door opener. All service was excellent, done on time as scheduled and without out any problems. I certainly recommend them and I'm sure you will be pleased with the service.

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Service Provided:
Garage Door Opener Install

Product:
Garage Door Opener

Review:

We were very happy with our service from Precision Garage Door. There was an accident with the door, we couldn't get the car out, it was raining and we were late to be somewhere. I called PGD and literally w/ in 25 minutes a technician (Ty) was at our house. He worked diligently until the repair was done. I've already saved them in my contact lost for any future problems I may have. Couldn't be happier.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I chose Precision on recommendations of my neighbors. The technician was extremely knowledgable and explained fully the problems with my door. He was courteous and efficient and arrived on time. He had all the parts I required on his truck and was completed before I knew it. I would definitely recommend Precision.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Ty was outstanding and very knowleable. The door sounds 100% better and his customer service skills were awesome! I already recommended Ty to my neighbor. Ty is no less than 6 stars!

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Service Provided:
Garage Door Repair

Review:

Thank you for providing excellent service.

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Service Provided:
Garage Door Repair

Review:

Outstanding experiece ! Moved in to Grand Isle in 2003, knew garage door was showing some wear. This morning my wife tried to close the door and it crashed shut. The spring had broken. I got home around 11:30 and called Precision, mostly based on the google reviews. Brooke said Ty would be at the house between 1PM and 3PM, probably closer to 1PM. At 1Pm exactly, Ty and his partner arrived fixed everything and left by 2:30 PM. Door works better than new, thanks to the new rollers and spring.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Rollers

Review:

It happened on a Sat. afternoon- broken spring!!! I joined Angie's List & that is how I ended up calling Precision Garage Door Service. I liked what I read. When I called Precision I was told a rep would be out between 5:00- 7:00pm THAT day. WHAT?? We received a courtesy call from Ty the technician saying he was on his way. Ty arrived at least 1/2 hour beore his scheduled window appointment time. He took the time to explain the 2 different options for what I needed and what I wanted. I chose the option- Cables, springs, rollers, belt drive door opener (so quiet) along with the safety inspection & service overhaul. This is what I wanted- NO PRESSURE!! Ty then went to work and it was HOT in that garage! While Ty was working I was asking him questions ( I'm the type of person who likes to know the why's & how's of a project going on. It helps me learn about different things. Ty was so patient and didn't get annoyed. I hope I wasn't too much of a pain. Ty is an excellent worker who knows the product. He certainly is an ASSET to the company. Ty even helped my elderly neighbor who called him over and reprogrammed her remotes when they didn't work (probably due to the storm that came thru). The e-mails received which included details of the inspection & warranties are helpful. Due to my panic I didn't use the Angie's List discount coupon or ask for a Senior discount. I would rate this company as 5 STARS! I would not hesitate to recommed them to anyone!

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

Your Technician, Ty, was very professional, and polite. I did not get the name of the gentlemen that was with him. They were both very nice and knowledgeable, about everything. He gave me three estimates, and then I asked him to email them to me. I want to check with my kids on this, because the estimates are expensive. I am the sole person to contact now as Ted Holm, my husband, died in April of this year. So when contacting me, please use my name instead of his. Your company was here in 2012, and they wanted him at that time to do the appropriate work but he was quite sick and reluctant. They suggested to him, at that time what was needed to get the door in PRECISION order. I am happy to give this review. You may change the wording to suit your needs.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

We were very pleased with the level of service provided by Ty with Precision. He was able to fix the immediate problem, but also do a full repair with warranty. Ty was very honest with us and gave us many options. We are happy with our choice to use Precision.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

Ty was fantastic. He showed up on time and always returned my calls. He was able to suggest and install a door opener that would work in my unusual and complicated situation.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I originally bought the $99. garage door silencing package Precision Garage Door offered on Angie's list but there were other problems with the door and opener that needed attention. Ty Keenan was the serviceman (along with his partner whose name escapes me) who came to the house. I explained the problems I was having with the door and the opener and Ty did an inspection and presented me with two options to remedy the situation. Ty clearly explained the reasons for and benefits of each option which allowed me to make an informed decision. Ty and his partner were on time, pleasant and knowledgable. They completed the work quickly and efficiently and cleaned up after themselves. Couldn't ask for anything more. I would definitely recommend Precision Garage Door Service to anyone.

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

The workers were excellent. Quick and responsible. I would gladly use precision garage again if needed. Thanks

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Service Provided:
Garage Door Opener Repair

Product:
Rollers

Review:

Ty was great with communicating the issues I was having, confident in his ability to fix it & everything was great with the entire experience.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

From the very minute I called, the receptionist/secretary was kind and very attentive and willing to help. The service person was professional in his personal dealings and with the hard job awaiting him. Thanks for a job well done and I will definitely pass on the word(s).

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

the technician sent to my home was very knowledgeable about garage door issues and answered all my questions and that made me confident about going with you guys. thank you job well done.

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Tech was great and helpful

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

Great Service, and so far, a great new functioning door! Much appreciated.

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

I was thoroughly impressed with the customer service, from my initial call for support through the installation of the required equipment and additional information. I was told someone would be here within a specific time window, received an email confirming my appointment, and then a call from Ty, the technician to let me know he was on his way. Upon his arrival, he assessed the situation and gave me three different courses of action for repair, identifying the pros and cons of each. Once I made my decision, he worked quickly and replaced my spring, opener, rollers, drive system, sensors, lubricated the hinges, etc, changed out the remotes, and installed an outside wall opener. After the work was done, he took the time to go through the equipment and owner's manual and told me to contact him, if there were any issues. From my initial call on a Sunday morning to completion of the work was less than 3 hours and Ty did an excellent job of customer service which, unfortunately, is lacking in many businesses today. I would definitely recommend Precision to anyone needing assistance with a garage door problem, especially if Ty is the technician.

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Service Provided:
Garage Door Opener Repair

Product:
Belt Drive Garage Door Opener

Review:

5 STAR RATING!!!! Ty was amazing. Not only did he call me to let me know he was 10 minutes away , after I had just hung up with the dispatcher , but he was polite, courtesy and explained everything in detail ,,,, Which not being mechanically knowledgeable , made me very comfortable and he was very understanding, the job was done in a matter of no time and he explained the maintenance . HE WAS FABULOUS! Thank you TY!!!!

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Service Provided:
Broken Garage Door Spring Repair

Product:
Springs

Review:

CALLED PRECISION ON A SATURDAY MORNING TO REPAIR INOPERABLE GARAGE DOOR. TY THE TECHNICIAN WAS AT MY DOOR AT 11:45 A.M. THE SAME DAY TO PERFORM THE REPAIRS. TY WAS KNOWLEGABLE AND PROFESSIONAL AND COMPLETED THE REPAIRS IN A MINIMUM AMOUNT OF TIME. THIS WAS THE SECOND TIME I HAVE USED PRECISION AND WILL USE THEM AGAIN IN THE FUTURE. GREAT SERVICE!!!

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Service Provided:
Garage Door Repair

Product:
Garage Door Opener

Review:

Called and was able to get same day service. Ty was professional, courteous and helpful.

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Service Provided:
Garage Door Repair

Product:
Remotes / Keypad

Review:

I am very impressed with the way you do business. I used your chat room to discuss my issue and make an appointment. I had a technician at my house within three hours! Ty was the technician and was very helpful. I explained what was going on with my OLD opener and he gave me a couple of different ways I could go. Ty is very personable and knows his business. He installed my new Liftmaster door opener and programed my car and the other remotes. He was very efficient and very polite. Precision is now the only business I will call if I need work on my garage door or opener. Thank you for a job well done!

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Service Provided:
Garage Door Opener Install

Product:
Opener

Review:

Great knowledgable workers .Friendly, efficient, and steady..........

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Service Provided:
Garage Door Repair

Product:
Springs

Review:

I received great service from your company. From dealing with the personable person on the initial call to my wonderful technician, Ty Keenan. Ty is a great asset to your company. He is not only knowledgeable in his field but he is very personable and articulate. He demonstrates professionalism and great troubleshooting skills. He exemplifies the term "Great service with a smile". 5 stars to Precision and 5 stars to Ty Keenan. Keep up the great work!

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Service Provided:
Garage Door Opener Repair

Product:
Cables

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Licenses

Brevard Cty Garage Door Contractor LIC
#14-GR-CT-00088
Indian River Garage Door Contractor LIC
#20620
St Lucie Garage Door Contractor LIC
#29317