This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Dennis is expert in this field. He has a passion for his job and a built-in sense of urgency for making sure the repair is done correctly. He explains everything he needs to do and why. There is a science to garage door repair, and Dennis is a master. I highly recommend Precision Overhead Garage Door Service,and if you want the job done right, ask for Dennis.
Dennis was excellent and called before he arrived. He is extremely knowledgeable and did a great job! I highly recommend Precision overhead garage doors!
The technician was just great. He explained all of the options and we collaborated on the best course of action. I would welcome David back to my house agian and am more than willing to recommend him to other folks in the area. Just wirh there were 6 stars!
Percision is a great company. We thought with the Holiday Season we would be without a garage door for a few days. We had service the same afternoon! David,our technician was very professional and friendly. We will recomend Precision to anyone who needs their garage door repaired. Thank you Precision!
I recently had a broken spring on my garage door. Since I have had your technicians out in the past and they did a really good job, I decided to call you again. The technician who came out fixed the spring, and also upgraded the other hardware on the door, offering a lifetime warranty on all the parts. It was expensive, but gives me piece of mind that I have quality parts installed and that you stand by the products you sell with this warranty.
I called about 9:00 AM on a Sunday and had the door fixed by 2:00 PM the same day. The service man completed the job in about an hour. Cleaned up after the job and worked rapidly, replacing springs rollers, cables and pulleys in less than an hour. Very good service.
Referred by a neighbor. This man was neat, polite, and honest. I could not have been happier with him or the work he did to my home. The price seemed fair. Use me as a reference anytime. Gene Stevanus
Service was Outstanding and Professional from the time they picked up the phone until the job was completed. Dustin arrived at my house within 45 minutes of my call and offered me a couple of options for the repair, I chose one and he got to work and was done in 1 hour. I could not believe how quiet my garage door was when he finished! I would highly recommend Precision Door Service to my family friends, and neighbors! They are the Best!! Thank You!!