This review was a "Report Card Submission". We ask our customers to fill out a "report card", like the one pictured below, at the completion of every job. The star rating is an average of how the technician performed in knowledge, promptness, courtesy, ability to finish the job quickly and in one visit, clean up of the job site and overall quality of the finished work. To add transparency to our business we make these public on our website. At the completion of every job we ask our customers to review our business on our website. Their comments are reviewed manually for inappropriate language and then posted to the website unedited. This review was a "Telephone Submission". Often after work is completed we conduct a telephone survey to ensure complete satisfaction with the work we did. With permission, Comments from these calls are transcribed and displayed on our website. This review was an "E-mail Submission". Sometimes our customers send us emails to let us know more about how we performed. With their permission these are posted to the site. This review was a "Postal Mail Submission". Our customers send us letters through traditional postal mail reviewing our performance. When they do, we transcribe it and place it on our website.
Technician was extremely knowledgeable, courteous and friendly. Explained everything in detail as to what was wrong and what he was going to fix. Showed me how to take care of new parts. Truly an asset to your company. THANKS!!
Neil rate as one of the best repair technician that worked at my house for any other type of repairs that I had done by different companies. If I have to call you in the future please ensure that you send Neil. I chose your company because I found you in the Yellow Pages and you were quick to respond. That I really like. I firmly believe you earned a big FIVE. Thanks
I contact Precision about 6th months ago for the first time...they were actually my 2nd choice...just out of the phonebook. My first choice NEVER contacted me after I left a message for them to call back to make an appt! I needed a garage-door check as mine was not working properly. Anyway, I ended up needing new rollers and then the hinges etc needed to be "lubed"..for lack of the proper term that the tech used. I was satisfied with the results and would recommend Precision to family and friends. p.s. Please keep the call-out-fee as is...you don't have to pay a huge amount just to find out what the problem is.
Our technician called and checked to see if he could show up early. He was polite, professional and very quick. Estimate turned into a repair and off he went. I would recommend you to all and thanks to my technician.
I am 85 years old and I have never received such great service!! This man knows his business, explains everything in terms anyone can understand, and has the patience of a saint! My garage door has never run so smoothly or quietly. Thank you George .... and Precision Door.
Tech eas extremely knowledgeable and thoroughly explained each aspect of the repair. Very courteous. I'm glad I used Precision and would recommend you in the future.
Neil was extremely knowledgeable and took the time to explain the problem and offer solutions. He had everything with him that he needed to make a speedy, quality repair.
ryan was wonderful. prompt service call and figured out the problem immediately. he returned earlier than expected & was quick to get our garage opening again.